• Starting price: 7.5 – 22.4
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Best CRM software overall

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Overall
9.4/ 10
Technical
9.7
Reviews(11)
8.4
Best-of lists(35/44)
10

Why buy?

  • Low starting price (20 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Supports custom objects
  • Wide interface language choice (15+ languages)
  • Generous included file storage (20 GB)
  • High app rating category (4.5–5.0)
  • Sales forecasting

Why avoid?

  • Higher price
  • Lower included contact limit (1000000 contacts)
  • No client portal
  • Starting price: 20 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

HubSpot Smart CRM is a cloud-based customer relationship management software built on a unified data layer that features custom...Read more

In 35 of 44 best-of lists

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Overall
9.2/ 10
Technical
9.8
Reviews(25)
8.3
Best-of lists(23/44)
9.3

Why buy?

  • Low starting price (14 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Supports custom objects
  • Wide interface language choice (15+ languages)
  • High app rating category (4.5–5.0)
  • Sales forecasting
  • Supports omnichannel messaging

Why avoid?

  • Higher price
  • Starting price: 14 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Zoho CRM is a cloud-based sales automation platform featuring a forever-free tier for up to 3 users and paid plans ranging from...Read more

In 23 of 44 best-of lists

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Overall
9.1/ 10
Technical
9.0
Reviews(28)
8.6
Best-of lists(28/44)
9.6

Why buy?

  • Low starting price (14 USD/user/mo)
  • Supports single sign-on
  • Wide interface language choice (15+ languages)
  • High app rating category (4.5–5.0)
  • Sales forecasting
  • Supports omnichannel messaging
  • Offers startup benefits
  • Sales sequences

Why avoid?

  • Limited included file storage (5 GB)
  • Higher price
  • No client portal
  • No in-quote online payments
  • Starting price: 14 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Pipedrive is a cloud-based, sales-focused CRM software characterized by its visual, drag-and-drop Kanban pipeline interface and...Read more

In 28 of 44 best-of lists

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Overall
9.0/ 10
Technical
9.0
Reviews(23)
8.5
Best-of lists(26/44)
9.5

Why buy?

  • Low starting price (12 USD/user/mo)
  • Supports single sign-on
  • Generous included file storage (20 GB)
  • High app rating category (4.5–5.0)
  • Sales forecasting
  • Supports omnichannel messaging
  • Lead scoring
  • Offers startup benefits

Why avoid?

  • High seat minimum (3 seats)
  • Higher price
  • No client portal
  • No in-quote online payments
  • No calling or dialler
  • Starting price: 12 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Built on the flexible Monday Work OS infrastructure, Monday CRM provides an intuitive, color-coded, no-code data management...Read more

In 26 of 44 best-of lists

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Overall
8.8/ 10
Technical
9.2
Reviews(13)
8.5
Best-of lists(8/44)
8.5

Why buy?

  • Low starting price (9 USD/user/mo)
  • Supports single sign-on
  • Supports custom objects
  • Sales forecasting
  • Supports omnichannel messaging
  • Territory management
  • Lead scoring
  • Offers startup benefits

Why avoid?

  • Limited included file storage (5 GB)
  • Higher price
  • No client portal
  • No in-quote online payments
  • No project management
  • Starting price: 9 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Freshsales by Freshworks is a cloud-based sales CRM that centralizes client operations by offering contact management...Read more

Compare

Overall
8.7/ 10
Technical
9.7
Reviews(11)
7.7
Best-of lists(4/44)
8.2

Why buy?

  • Low starting price (12 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Generous included file storage (50 GB)
  • Supports custom objects
  • Wide interface language choice (15+ languages)
  • Sales forecasting
  • Supports omnichannel messaging

Why avoid?

  • Higher price
  • Starting price: 12 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Vtiger CRM is an all-in-one relationship management platform designed on a LAMP stack (Linux, Apache, MySQL, PHP) that integrates...Read more

Compare

Overall
8.7/ 10
Technical
9.2
Reviews(11)
8.7
Best-of lists(1/44)
8.1

Why buy?

  • Low starting price (9 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Supports custom objects
  • Sales forecasting
  • Lead scoring
  • Offers European data residency
  • Supports project management

Why avoid?

  • No marketing automation
  • No sales sequences
  • Starting price: 9 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Built by Flowlu, Flowlu operates as a robust cloud sales CRM focused on accelerating pipeline velocity and unifying customer...Read more

Compare

Overall
8.6/ 10
Technical
9.3
Reviews(9)
8.2
Best-of lists(3/44)
8.2

Why buy?

  • Low starting price (15 USD/user/mo)
  • Supports single sign-on
  • Generous included file storage (50 GB)
  • Supports custom objects
  • Sales forecasting
  • Supports omnichannel messaging
  • Territory management
  • Lead scoring

Why avoid?

  • No European data residency
  • Starting price: 15 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Apptivo CRM is an integrated, cloud-based business management and sales solution designed for small-to-midsize businesses seeking...Read more

Compare

Overall
8.6/ 10
Technical
8.9
Reviews(23)
8.6
Best-of lists(2/44)
8.1

Why buy?

  • Low starting price (13 USD/user/mo)
  • Generous included file storage (unlimited GB)
  • Supports single sign-on
  • Sales forecasting
  • Supports omnichannel messaging
  • Lead scoring
  • Sales sequences
  • Supports marketing automation

Why avoid?

  • Higher price
  • No client portal
  • No in-quote online payments
  • No project management
  • Limited interface language choice (English only)
  • No European data residency
  • Starting price: 13 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Nutshell CRM is an all-in-one customer relationship management and email marketing platform explicitly designed for B2B...Read more

Compare

Overall
8.5/ 10
Technical
8.9
Reviews(11)
8.3
Best-of lists(5/44)
8.3

Why buy?

  • Low starting price (13 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Supports custom objects
  • Generous included file storage (20 GB)
  • Sales forecasting
  • Supports omnichannel messaging
  • Lead scoring

Why avoid?

  • Lower included contact limit (250 contacts)
  • No client portal
  • No project management
  • Limited interface language choice (English only)
  • No built-in e-signature
  • Starting price: 13 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

EngageBay CRM is an all-in-one customer relationship and growth platform tailored for startups and small businesses, providing...Read more

Compare

Overall
8.5/ 10
Technical
9.1
Reviews(15)
8.0
Best-of lists(4/44)
8.2

Why buy?

  • Low starting price (8.99 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Generous included file storage (50 GB)
  • Sales forecasting
  • Supports omnichannel messaging
  • Lead scoring
  • Offers startup benefits

Why avoid?

  • Low app rating category (3.0–3.4)
  • Higher price
  • Lower included contact limit (1000000 contacts)
  • No AI assistant
  • No European data residency
  • No built-in e-signature
  • Starting price: 8.99 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Agile CRM is a cloud-based, all-in-one software solution tailored for small to medium-sized businesses that unifies sales...Read more

Compare

Overall
8.5/ 10
Technical
9.1
Reviews(2)
8.0
Best-of lists(1/44)
8.1

Why buy?

  • Low starting price (18 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Supports custom objects
  • Sales forecasting
  • Lead scoring
  • Sales sequences
  • Offers European data residency

Why avoid?

  • Limited included file storage (2 GB)
  • Low app rating category (3.5–3.9)
  • No AI assistant
  • Starting price: 18 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Engineered by 1CRM, 1CRM provides a modern cloud customer relationship management suite designed to organize business...Read more

Compare

Overall
8.5/ 10
Technical
9.0
Reviews(9)
8.0
Best-of lists(5/44)
8.3

Why buy?

  • Low starting price (19 USD/user/mo)
  • Supports single sign-on
  • Supports custom objects
  • Wide interface language choice (15+ languages)
  • Sales forecasting
  • Supports omnichannel messaging
  • Territory management
  • Lead scoring

Why avoid?

  • Limited included file storage (2 GB)
  • No client portal
  • No in-quote online payments
  • No marketing automation
  • No project management
  • No built-in e-signature
  • Starting price: 19 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Built by Zendesk, Zendesk Sell operates as a robust cloud sales CRM focused on accelerating pipeline velocity and unifying...Read more

Compare

Overall
8.4/ 10
Technical
8.4
Reviews(19)
8.3
Best-of lists(6/44)
8.3

Why buy?

  • Low starting price (16 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • Generous included file storage (50 GB)
  • High app rating category (4.5–5.0)
  • Sales forecasting
  • Sales sequences
  • Supports project management

Why avoid?

  • No built-in quotes or invoicing
  • Lower included contact limit (30000 contacts)
  • Higher price
  • No client portal
  • No in-quote online payments
  • No calling or dialler
  • No marketing automation
  • Limited interface language choice (English only)
  • Starting price: 16 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: noLoading…

Capsule CRM is a lightweight, cloud-based relationship management SaaS platform built for small-to-midpriced businesses...Read more

Compare

Overall
8.3/ 10
Technical
8.9
Reviews(2)
7.9
Best-of lists(1/44)
8.1

Why buy?

  • Low starting price (15 USD/user/mo)
  • Offers a permanent free plan
  • Supports single sign-on
  • High app rating category (4.5–5.0)
  • Sales forecasting
  • Supports omnichannel messaging
  • Lead scoring
  • Offers European data residency

Why avoid?

  • No marketplace integrations
  • Higher price
  • No client portal
  • No in-quote online payments
  • No calling or dialler
  • No sales sequences
  • No built-in e-signature
  • Starting price: 15 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

eWay-CRM is an embedded customer relationship management system specifically engineered to run directly inside Microsoft Outlook...Read more

Compare

Overall
8.3/ 10
Technical
8.4
Reviews(10)
8.4
Best-of lists(2/44)
8.1

Why buy?

  • Low starting price (9 USD/user/mo)
  • Generous included file storage (unlimited GB)
  • Offers a permanent free plan
  • Supports single sign-on
  • Supports custom objects
  • Offers startup benefits
  • Offers European data residency
  • Higher included contact limit (unlimited contacts)

Why avoid?

  • Low app rating category (no mobile app)
  • No built-in quotes or invoicing
  • No mobile apps
  • No client portal
  • No in-quote online payments
  • No calling or dialler
  • No marketing automation
  • No project management
  • Starting price: 9 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: noLoading…

Twenty CRM is an open-source, modern customer relationship management platform built on TypeScript and modern reactive...Read more

Compare

Overall
8.3/ 10
Technical
8.5
Reviews(10)
8.3
Best-of lists(1/44)
8.1

Why buy?

  • Low starting price (14 USD/user/mo)
  • Generous included file storage (unlimited GB)
  • Supports single sign-on
  • Supports custom objects
  • Wide interface language choice (15+ languages)
  • Sales forecasting
  • Territory management
  • Lead scoring

Why avoid?

  • No marketplace integrations
  • No mobile apps
  • Low app rating category (3.5–3.9)
  • No client portal
  • No in-quote online payments
  • No calling or dialler
  • No marketing automation
  • No AI assistant
  • Starting price: 14 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

EspoCRM is an open-source, web-based CRM platform specializing in managing sales, customer support, and marketing processes with...Read more

Compare

Overall
8.3/ 10
Technical
9.1
Reviews(2)
7.9
Best-of lists(0/44)
?

Why buy?

  • Low starting price (17 USD/user/mo)
  • Supports single sign-on
  • Supports custom objects
  • Sales forecasting
  • Supports omnichannel messaging
  • Lead scoring
  • Wide interface language choice (10-14 languages)
  • Offers European data residency

Why avoid?

  • Limited included file storage (5 GB)
  • No sales sequences
  • Starting price: 17 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: yesLoading…

Engineered by Firmao, Firmao CRM provides a modern cloud customer relationship management suite designed to organize business...Read more

Compare

Overall
8.3/ 10
Technical
8.3
Reviews(7)
8.5
Best-of lists(1/44)
8.1

Why buy?

  • Low starting price (12 USD/user/mo)
  • Supports single sign-on
  • Generous included file storage (20 GB)
  • High app rating category (4.5–5.0)
  • Sales forecasting
  • Supports omnichannel messaging
  • Lead scoring
  • Offers startup benefits

Why avoid?

  • No marketplace integrations
  • No account or company management
  • No built-in quotes or invoicing
  • Higher price
  • No client portal
  • No in-quote online payments
  • No marketing automation
  • No AI assistant
  • Starting price: 12 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: noLoading…

noCRM.io is an action-driven, cloud-based lead management tool designed for small-to-medium sales teams and solopreneurs to avoid...Read more

Compare

Overall
8.2/ 10
Technical
8.5
Reviews(21)
8.4
Best-of lists(0/44)
?

Why buy?

  • Low starting price (9 USD/user/mo)
  • Generous included file storage (unlimited GB)
  • Supports single sign-on
  • Supports custom objects
  • Sales forecasting
  • Supports omnichannel messaging
  • Offers startup benefits
  • Sales sequences

Why avoid?

  • No marketplace integrations
  • No built-in quotes or invoicing
  • Higher price
  • No client portal
  • No in-quote online payments
  • No project management
  • Limited interface language choice (English only)
  • No European data residency
  • Starting price: 9 USD/user/moLoading…
  • Workflow automation: yesLoading…
  • Built-in quotes and invoicing: noLoading…

Close CRM is a cloud-based, Software-as-a-Service (SaaS) sales engagement platform designed primarily for small-to-medium...Read more

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