OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

Agile CRM review: 54 specs compared

Starting price:8.99 USD/user/moFree plan:yesAI assistant:noBuilt-in quotes and invoicing:yesWorkflow automation:yes

Agile CRM Review: Compare 54 technical specifications, 15 expert and video reviews and 4 best-of lists to see how this product ranks in the CRM Software category and whether it is worth buying.

Agile CRM
8.5/10

Overall score

Score
8.5/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 93% of models
Score components

40%

9.1

Technical score

30%

8.0

Reviews score

30%

8.2

List score

★Better than 93% of CRM software
9.1

Technical score

Technical score
9.1/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 94% of models
Score components

25%

9.6

Product & Pricing

25%

9.2

Core CRM

20%

8.9

Sales & Automation

15%

9.0

Integrations & Access

15%

8.7

Security & Deployment

★Better than 94%
8.0

Reviews score

Reviews score
8.0/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▼ Worse than 54% of models

80%

7.6

Average grade

20%

9.4

Popularity

Grades by review (15)
9 reviews + 6 videos, average 7.4/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
▼Worse than 54%
8.2

List score

List score
8.2/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (4)
List score: in 4 of 44 lists (9%)
★Better than 93%
Pricing & Access

*Lowest paid plan per month, as listed on the vendor's website.

Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about Agile CRM

Based on 9 · 7

Reviewers like the strong marketing and email tools in one platform, but most find the interface clunky and support slow.
Praised
Mixed views
Criticised
Pick a topic to see who said what
Loading category ranking...

Technical Specifications of CRM platform Agile CRM

Technical score
Technical score
9.1/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 94% of models
Score components:

25%

9.6

Product & Pricing

25%

9.2

Core CRM

20%

8.9

Sales & Automation

15%

9.0

Integrations & Access

15%

8.7

Security & Deployment

9.1
Reviews score
8.0
List score
8.2
Starting price
8.99 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 8.99 USD/user/mo, which is lower than that of 97.9% of CRM platforms.
Billing period
Monthly
Free plan
yes
This CRM platform offers a permanent free plan.
Free trial
yes
This CRM platform offers a time-limited free trial.
14 days.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Free plan allows 10 users, paid plans have no seat minimum.
Show more
What reviewers say
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Supported via Custom Fields settings.
Show more
What reviewers say
AI assistant
no
This CRM platform does not offer an AI assistant. 22% of CRM platforms offer this feature.
Legacy CRM lacking native modern LLM or generative AI assistant features.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Milestone-based triggers, automatic email logic, and field updates.
Lead scoring
yes
This CRM platform supports lead scoring. 80.4% of CRM platforms offer this feature.
Rule-based (Configured via automated system triggers and user-defined point distributions).
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Offers native email synchronization options alongside real-time tracking for email opens and link clicks.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Deals milestone and pipeline revenue forecasting.
Show more
What reviewers say
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
yes
This CRM platform supports webhooks. 1.4% of CRM platforms support webhooks.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Yes.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Show more
What reviewers say
Single sign-on (SSO)
yes
This CRM platform supports single sign-on. 76.9% of CRM platforms support single sign-on.
Security certifications
SOC 2 Type II, ISO 27001
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
Tracks records activity via Contact Activity History.
Supported operating systems
iOS, Android
Show more

Agile CRM vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Offers a permanent free plan
    This CRM platform offers a permanent free plan, while the average CRM platform does not.
  • 30.01 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Agile CRM
    the average CRM platform
    Agile CRM has a lower starting price than the average CRM platform (9 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    8.99 USD/user/mo vs 39 USD/user/mo
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Deals milestone and pipeline revenue forecasting.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Two-way SMS messaging and web live chat built into the platform.
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (50 GB vs 10 GB).
    50 GB vs 10 GB
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Rule-based (Configured via automated system triggers and user-defined point distributions).
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
  • 5.9% better value for money
    Agile CRM offers better value for money than the average CRM platform (8.84 vs 8.3).
    8.84 vs 8.34
  • 1.3% higher review score
    Reviews score
    8.0/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    ▼
    <55-66-77-88-99-10
    ▼ Worse than 54% of models

    80%

    7.6

    Average grade

    20%

    9.4

    Popularity

    Grades by review (15)
    9 reviews + 6 videos, average 7.4/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.0 vs 7.9
  • 30.01 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Agile CRM
    the average CRM platform
    Agile CRM has a lower starting price than the average CRM platform (9 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    8.99 USD/user/mo vs 39 USD/user/mo
  • Offers a permanent free plan
    This CRM platform offers a permanent free plan, while the average CRM platform does not.
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (50 GB vs 10 GB).
    50 GB vs 10 GB
  • Offers startup programme or discount
    This CRM platform offers a startup programme or discount, while the average CRM platform does not. 4.8% of CRM platforms offer a startup programme or discount.
    Official startup discount or credits program: yes
  • Supports project management
    This CRM platform supports project management, while the average CRM platform does not. 25.6% of CRM platforms support project management.
    Built-in Project Management with drag-and-drop task tracking.
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Dedicated real estate templates or property management features: yes
  • Offers a client portal
    This CRM platform offers a client portal, while the average CRM platform does not. 36.3% of CRM platforms offer this feature.
    Dedicated external client portal: yes
  • Supports time tracking
    This CRM platform supports time tracking, while the average CRM platform does not. 20.1% of CRM platforms offer this feature.
    Native billable time tracking and task timer: yes
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Deals milestone and pipeline revenue forecasting.
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Rule-based (Configured via automated system triggers and user-defined point distributions).
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Built-in campaign workflows and automated lead nurturing.
  • In-quote online payments
    This CRM platform supports online payments within quotes, while the average CRM platform does not. 32% of CRM platforms support online payments within quotes.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Built-in Auto Dialer and power dialer.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Two-way SMS messaging and web live chat built into the platform.
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (2-4 languages vs English only).
    2-4 languages vs English only
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
  • Supports offline use with local storage
    This CRM platform supports offline use with local data storage, while the average CRM platform does not. 7.4% of CRM platforms support this.
    Via mobile app.
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (1,000,000 contacts vs unlimited contacts).
    On Enterprise; lower tiers include fewer.
    1,000,000 contacts vs unlimited contacts
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3–3.4 vs 4–4.4).
    3.0–3.4 vs 4.0–4.4
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (1,000,000 contacts vs unlimited contacts).
    On Enterprise; lower tiers include fewer.
    1,000,000 contacts vs unlimited contacts
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3–3.4 vs 4–4.4).
    3.0–3.4 vs 4.0–4.4

Video reviews

Hands-on testing and real-world video evaluations

8.0
How to Hippo 🦛
≈ estimated
11/11/2025
Beginner tutorial · feature walkthrough and short verdict
Verdict
Agile CRM is clean and easy to use and a good all-in-one fit for small to mid-sized businesses, but limited for enterprises.
7.0
Wise Explainer
≈ estimated
10/10/2025
Short overview · features and trade-offs
Verdict
Agile CRM is an affordable, practical all-in-one CRM worth trying, though it has a learning curve and uneven support.
4.0
LeadLoft
≈ estimated
17/07/2025
Hands-on demo · comparison with a rival CRM
Verdict
Agile CRM feels outdated and slow next to newer tools, so a modern alternative is the better pick.
8.0
Bytes Media
≈ estimated
01/06/2025
Overview review · features, pricing and drawbacks
Verdict
Agile CRM is a solid budget pick for sales, marketing and service, but consider specialist needs and support quality.
8.0
Dan Thorne
≈ estimated
20/01/2025
Feature overview · 12 points to know before buying
Verdict
Agile CRM is a strong budget choice for small to mid-sized businesses, but less powerful for complex needs.
7.0
Wise Explainer
≈ estimated
26/08/2024
Overview review · features and limits, no hands-on testing
Verdict
Agile CRM is an effective, affordable option for small and mid-sized businesses, though its interface can feel crowded.
10
Capterra
✓ explicit
11/06/2021
Customer testimonial · onboarding and team use
Verdict
Agile CRM is strongly recommended for teams wanting CRM and automated marketing in one tool.
Overview video

Expert reviews

In-depth analysis and verdict from leading tech publications

6.0
techradar.com
✓ explicit
18/12/2025
Hands-on test · Small business CRM
Verdict
Agile CRM is a wide-ranging platform for small and medium-sized businesses, but its dated interface and uneven support slow down daily use.
8.0
croclub.com
≈ estimated
18/02/2026
Feature review · All-in-one CRM
Verdict
Agile CRM is a simple all-in-one CRM for small to medium-sized teams, with easy automation and strong support, but customization and advanced features are limited.
5.6
fahimai.com
✓ explicit
02/01/2025
60-day test · Small business CRM
Verdict
Agile CRM suits a small team that needs contacts, campaigns and sales gamification, but unreliable email sending and weak reporting make it risky for growing firms.
8.0
comparateurcrm.fr
≈ estimated
25/04/2026
Hands-on test · Sales and marketing
Verdict
Agile CRM is a good fit for self-funded startups that want sales, marketing and phone tools in one place, though its dated interface and English-only support slow it down.
6.4
yolah.fr
✓ explicit
20/10/2025
Full test · All-in-one CRM
Verdict
Agile CRM is a broad CRM for small teams comfortable in English, but its dated look, English-only interface and slow support hold it back.
8.0
sales-hacking.com
≈ estimated
Not Dated
Feature guide · Sales and marketing
Verdict
Agile CRM suits small firms of up to 50 staff wanting marketing automation and phone tools, but its dated interface and occasional freezes hold it back.
9.0
blogducrm.fr
≈ estimated
11/09/2023
Full review · Sales and calling
Verdict
Agile CRM is a broad, easy-to-navigate CRM for startups and small firms, with calling, landing pages and deal forecasting, but advanced features lack video guides.
7.0
riskopshq.com
≈ estimated
22/05/2026
Analysis · Sales and marketing
Verdict
Agile CRM suits small firms that need sales, marketing automation and calls in one tool, but setup takes time and the product feels less polished.

Third-party reviews

What we like about Agile CRM

  • All-in-one solution uniting sales pipeline, email marketing, and web engagement tracking.
  • Generous free plan for up to 10 users with basic contact and deal management.
  • Built-in telephony, appointment scheduling, and automated email broadcast campaigns.
  • Visual drag-and-drop campaign designer for marketing nurture workflows.

What we don't like about Agile CRM

  • Customer support responsiveness can be inconsistent and slow on standard plans.
  • User interface contains dated styling and occasional navigation quirks.
  • Occasional data synchronization delays between telephony and contact timelines.

Verdict

Agile CRM is a cloud-based, all-in-one software solution tailored for small to medium-sized businesses that unifies sales, marketing, and service automation into a single platform. Key technical specifications and characteristics include contact management with a 360-degree timeline view, a drag-and-drop sales pipeline, automated email marketing workflows, landing page builders, built-in telephony integrations, and customer service ticketing. Major pros include its highly competitive pricing structure—highlighted by a generous free tier for up to 10 users and 1,000 contacts—as well as robust automation options and built-in sales gamification features. However, notable cons include an outdated and sometimes clunky user interface, limited customer support response times on lower tiers, and a steep learning curve due to fragmented workspace layouts.

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