OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

SuperOffice CRM review: 54 specs compared

Starting price:45 USD/user/moFree plan:noAI assistant:yesBuilt-in quotes and invoicing:yesWorkflow automation:yes

SuperOffice CRM Review: Compare 54 technical specifications, 3 expert and video reviews and 2 best-of lists to see how this product ranks in the CRM Software category and whether it is worth buying.

SuperOffice CRM
8.5/10

Overall score

Score
8.5/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 91% of models
Score components

40%

9.0

Technical score

30%

8.2

Reviews score

30%

8.1

List score

★Better than 91% of CRM software
9.0

Technical score

Technical score
9.0/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 91% of models
Score components

25%

8.2

Product & Pricing

25%

9.3

Core CRM

20%

8.5

Sales & Automation

15%

9.7

Integrations & Access

15%

9.8

Security & Deployment

★Better than 91%
8.2

Reviews score

Reviews score
8.2/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 65% of models

80%

8.3

Average grade

20%

8.0

Popularity

Grades by review (3)
1 review + 2 videos, average 8.7/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
▲Better than 65%
8.1

List score

List score
8.1/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (2)
List score: in 2 of 44 lists (5%)
▲Better than 86%
Pricing & Access
Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about SuperOffice CRM

Based on 1 · 2

Reviewers consistently highlight strong security and compliance, with no clear complaints raised so far.
Praised
Pick a topic to see who said what
Loading category ranking...

Technical Specifications of CRM platform SuperOffice CRM

Technical score
Technical score
9.0/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 91% of models
Score components:

25%

8.2

Product & Pricing

25%

9.3

Core CRM

20%

8.5

Sales & Automation

15%

9.7

Integrations & Access

15%

9.8

Security & Deployment

9.0
Reviews score
8.2
List score
8.1
Starting price
45 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 45 USD/user/mo, which is higher than that of 60.9% of CRM platforms and equal to that of 0.3% of CRM platforms.
Starting price is approximately €45/user/month billed annually.
Billing period
Monthly, Quarterly, Semi-annual, Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
30-day free trial on all plans.
Free trial
yes
This CRM platform offers a time-limited free trial.
30-day free trial available.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Show more
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
User-defined fields and custom screen layouts.
Show more
AI assistant
yes
This CRM platform offers an AI assistant. 78.1% of CRM platforms offer this feature.
SuperOffice AI Assistant summarizes tickets, drafts emails, and categorizes leads.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Automated workflows and scriptable business triggers.
Lead scoring
yes
This CRM platform supports lead scoring. 80.4% of CRM platforms offer this feature.
Lead qualification and opportunity scoring.
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Full Outlook and Gmail email sync with tracking.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Weighted sales pipeline forecasting and quota targets.
Show more
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
SuperOffice App Store with 100+ partner integrations.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
RESTful WebAPI and NetServer APIs.
Webhooks
yes
This CRM platform supports webhooks. 1.4% of CRM platforms support webhooks.
Webhook triggers for platform events.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Native iOS and Android mobile apps.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Data import/export tools for Excel, CSV, and ERP sync.
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Single sign-on (SSO)
yes
This CRM platform supports single sign-on. 76.9% of CRM platforms support single sign-on.
SAML 2 and Azure AD / Microsoft 365 single sign-on.
Security certifications
ISO 27001
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Granular role-based user permissions and user groups.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
Comprehensive administrative audit logging.
Supported operating systems
Web, iOS, Android, Windows
Show more
What reviewers say

SuperOffice CRM vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    SAML 2 and Azure AD / Microsoft 365 single sign-on.
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    SuperOffice AI Assistant summarizes tickets, drafts emails, and categorizes leads.
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (100 GB vs 10 GB).
    100 GB vs 10 GB
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Weighted sales pipeline forecasting and quota targets.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Live chat and customer portal messaging channels.
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (10-14 languages vs English only).
    10-14 languages vs English only
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Lead qualification and opportunity scoring.
  • 7.3% better value for money
    SuperOffice CRM offers better value for money than the average CRM platform (8.95 vs 8.3).
    8.95 vs 8.34
  • 3.8% higher review score
    Reviews score
    8.2/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    ▼
    <55-66-77-88-99-10
    ▲ Better than 65% of models

    80%

    8.3

    Average grade

    20%

    8.0

    Popularity

    Grades by review (3)
    1 review + 2 videos, average 8.7/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.2 vs 7.9
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (100 GB vs 10 GB).
    100 GB vs 10 GB
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports project management
    This CRM platform supports project management, while the average CRM platform does not. 25.6% of CRM platforms support project management.
    Built-in Projects module tracks milestones, project members, and documents.
  • Offers a client portal
    This CRM platform offers a client portal, while the average CRM platform does not. 36.3% of CRM platforms offer this feature.
    Dedicated external client portal: yes
  • Supports time tracking
    This CRM platform supports time tracking, while the average CRM platform does not. 20.1% of CRM platforms offer this feature.
    Native billable time tracking and task timer: yes
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    SuperOffice AI Assistant summarizes tickets, drafts emails, and categorizes leads.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Weighted sales pipeline forecasting and quota targets.
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Lead qualification and opportunity scoring.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    SuperOffice Marketing module provides campaigns, mailings, and web forms.
  • Built-in e-signature
    This CRM platform has built-in e-signature, while the average CRM platform does not. 22.5% of CRM platforms offer built-in e-signature.
    SuperOffice Sign provides built-in digital signature approval on quotes.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Live chat and customer portal messaging channels.
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (10-14 languages vs English only).
    10-14 languages vs English only
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    SAML 2 and Azure AD / Microsoft 365 single sign-on.
  • Offers European data residency
    This CRM platform offers European data residency, while the average CRM platform does not. 21.6% of CRM platforms offer European data residency.
  • Supports self-hosting
    This CRM platform supports self-hosting, while the average CRM platform does not. 6.7% of CRM platforms support self-hosting.
    Available as cloud SaaS or on-premises self-hosted deployment.
  • 6 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    SuperOffice CRM
    the average CRM platform
    SuperOffice CRM has a higher starting price than the average CRM platform (45 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    45 USD/user/mo vs 39 USD/user/mo
  • 1.2% lower list score
    List score
    8.1/ 10
    ✕
    What it is
    How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
    How we count it
    Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
    Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
    Lists with this model (2)
    List score: in 2 of 44 lists (5%)
    8.1 vs 8.2
  • 1.2% lower list score
    List score
    8.1/ 10
    ✕
    What it is
    How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
    How we count it
    Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
    Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
    Lists with this model (2)
    List score: in 2 of 44 lists (5%)
    8.1 vs 8.2
  • 6 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    SuperOffice CRM
    the average CRM platform
    SuperOffice CRM has a higher starting price than the average CRM platform (45 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    45 USD/user/mo vs 39 USD/user/mo

Video reviews

Hands-on testing and real-world video evaluations

9.0
HelperMan
≈ estimated
09/10/2025
Overview · general feature summary without hands-on testing
Verdict
SuperOffice CRM is still a relevant, dependable choice for structured, end-to-end business use in 2025.
8.0
KnowledgeAgent
≈ estimated
07/07/2025
Overview · feature summary without hands-on testing
Verdict
SuperOffice CRM is a smart, reliable choice for European B2B firms that want simplicity, though customization and integrations are limited.
Overview video

Expert reviews

In-depth analysis and verdict from leading tech publications

9.0
marketingtoolpro.com
≈ estimated
10/10/2025
Hands-on test · Marketing campaigns
Verdict
SuperOffice CRM is a privacy-focused choice for mid-sized European marketing teams that work closely with sales, though its marketplace is smaller.

Third-party reviews

What we like about SuperOffice CRM

  • Strict adherence to European GDPR data protection standards with sovereign data centers.
  • Unified platform bringing together sales pipelines, marketing tools, and customer support.
  • High platform reliability, enterprise data stability, and responsive European support teams.
  • Well-structured document and quote management built directly into customer records.

What we don't like about SuperOffice CRM

  • Premium software licensing fees positioned primarily for mid-market and enterprise budgets.
  • Certain legacy interface sections feel traditional compared to agile start-up tools.
  • Smaller third-party application ecosystem and lower brand awareness outside of Europe.

Verdict

SuperOffice CRM is an established European enterprise CRM platform designed for midmarket and corporate organizations, combining sales force automation, customer service ticketing, and marketing campaign management with strict European privacy compliance. It features structured pipeline and quote management, extensive contact history tracking, ERP data integration, and secure European cloud data hosting. Primary benefits include rigorous GDPR-first architecture, rich customer service and case handling capabilities, and dependable data security. Drawbacks include a higher cost of ownership with multi-user minimum commitments, a more traditional and rigid user interface, and slower implementation cycles.

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