OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

Salesmate CRM review: 54 specs compared

Starting price:23 USD/user/moFree plan:noAI assistant:yesBuilt-in quotes and invoicing:yesWorkflow automation:yes

Salesmate CRM Review: Compare 54 technical specifications, 9 expert and video reviews and 3 best-of lists to see how this product ranks in the CRM Software category and whether it is worth buying.

Salesmate CRM
8.5/10

Overall score

Score
8.5/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 92% of models
Score components

40%

9.0

Technical score

30%

8.2

Reviews score

30%

8.2

List score

★Better than 92% of CRM software
9.0

Technical score

Technical score
9.0/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 91% of models
Score components

25%

8.7

Product & Pricing

25%

9.2

Core CRM

20%

9.5

Sales & Automation

15%

8.7

Integrations & Access

15%

8.7

Security & Deployment

★Better than 91%
8.2

Reviews score

Reviews score
8.2/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 65% of models

80%

8.0

Average grade

20%

9.0

Popularity

Grades by review (9)
5 reviews + 4 videos, average 7.9/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
▲Better than 65%
8.2

List score

List score
8.2/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (3)
List score: in 3 of 44 lists (7%)
★Better than 90%
Pricing & Access

*Lowest paid plan per month, as listed on the vendor's website.

Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about Salesmate CRM

Based on 5 · 4

Reviewers praise the built-in calling and texting and easy pipelines, but find reporting, marketing tools and support lacking.
Praised
Mixed views
Criticised
Pick a topic to see who said what
Loading category ranking...

Technical Specifications of CRM platform Salesmate CRM

Technical score
Technical score
9.0/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
★ Better than 91% of models
Score components:

25%

8.7

Product & Pricing

25%

9.2

Core CRM

20%

9.5

Sales & Automation

15%

8.7

Integrations & Access

15%

8.7

Security & Deployment

9.0
Reviews score
8.2
List score
8.2
Starting price
23 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 23 USD/user/mo, which is lower than that of 89% of CRM platforms and equal to that of 0.2% of CRM platforms.
Billing period
Monthly, Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
Free trial
yes
This CRM platform offers a time-limited free trial.
15 days.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Show more
What reviewers say
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Supported via Modules and Layouts.
Show more
What reviewers say
AI assistant
yes
This CRM platform offers an AI assistant. 78.1% of CRM platforms offer this feature.
Salesmate AI Assistant generates sales emails and conversational summaries.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Custom automated sequences, activity triggers, and status update rules.
Lead scoring
yes
This CRM platform supports lead scoring. 80.4% of CRM platforms offer this feature.
Rule-based (Uses criteria-based point accumulation thresholds to qualify leads).
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Show more
What reviewers say
Marketplace integrations
no
This CRM platform does not offer marketplace integrations. 98.3% of CRM platforms offer marketplace integrations.
Integrations available natively in-app or via Zapier but no open developer marketplace platform.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
yes
This CRM platform supports webhooks. 1.4% of CRM platforms support webhooks.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Yes.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Show more
What reviewers say
Single sign-on (SSO)
yes
This CRM platform supports single sign-on. 76.9% of CRM platforms support single sign-on.
Supported via SAML.
Security certifications
SOC 2, ISO 27001
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
Dedicated security audit logs tracking logins, data exports, and permission changes.
Supported operating systems
Windows, macOS, iOS, Android
Show more

Salesmate CRM vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    Supported via SAML.
  • 16 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Salesmate CRM
    the average CRM platform
    Salesmate CRM has a lower starting price than the average CRM platform (23 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    23 USD/user/mo vs 39 USD/user/mo
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Salesmate AI Assistant generates sales emails and conversational summaries.
  • Supports custom objects
    This CRM platform supports custom objects, while the average CRM platform does not. 19.4% of CRM platforms support custom objects.
    Via Custom Modules.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Built-in Text/SMS and WhatsApp messaging channel.
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Rule-based (Uses criteria-based point accumulation thresholds to qualify leads).
  • 4.1% better value for money
    Salesmate CRM offers better value for money than the average CRM platform (8.69 vs 8.3).
    8.69 vs 8.34
  • 3.8% higher review score
    Reviews score
    8.2/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    ▼
    <55-66-77-88-99-10
    ▲ Better than 65% of models

    80%

    8.0

    Average grade

    20%

    9.0

    Popularity

    Grades by review (9)
    5 reviews + 4 videos, average 7.9/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.2 vs 7.9
  • 16 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Salesmate CRM
    the average CRM platform
    Salesmate CRM has a lower starting price than the average CRM platform (23 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    23 USD/user/mo vs 39 USD/user/mo
  • Offers startup programme or discount
    This CRM platform offers a startup programme or discount, while the average CRM platform does not. 4.8% of CRM platforms offer a startup programme or discount.
    Official startup discount or credits program: yes
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (20 GB vs 10 GB).
    20 GB vs 10 GB
  • Supports custom objects
    This CRM platform supports custom objects, while the average CRM platform does not. 19.4% of CRM platforms support custom objects.
    Via Custom Modules.
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Dedicated real estate templates or property management features: yes
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Salesmate AI Assistant generates sales emails and conversational summaries.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Rule-based (Uses criteria-based point accumulation thresholds to qualify leads).
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Built-in virtual phone system and Power Dialer.
  • Built-in e-signature
    This CRM platform has built-in e-signature, while the average CRM platform does not. 22.5% of CRM platforms offer built-in e-signature.
    Native e-signature capabilities integrated into proposals and quotes.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Built-in Text/SMS and WhatsApp messaging channel.
  • Higher mobile app rating category
    This CRM platform ranks higher than the average CRM platform for mobile app store rating (4.5–5 vs 4–4.4).
    4.5–5.0 vs 4.0–4.4
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (5-9 languages vs English only).
    5-9 languages vs English only
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    Supported via SAML.
  • Supports offline use with local storage
    This CRM platform supports offline use with local data storage, while the average CRM platform does not. 7.4% of CRM platforms support this.
    Via mobile app.
  • No marketplace integrations
    This CRM platform does not offer marketplace integrations, while the average CRM platform does. 98.1% of CRM platforms offer marketplace integrations.
    Integrations available natively in-app or via Zapier but no open developer marketplace platform.
  • No marketplace integrations
    This CRM platform does not offer marketplace integrations, while the average CRM platform does. 98.1% of CRM platforms offer marketplace integrations.
    Integrations available natively in-app or via Zapier but no open developer marketplace platform.

Video reviews

Hands-on testing and real-world video evaluations

8.0
Tutorials by Hannah
≈ estimated
15/10/2024
Hands-on review · dashboard, pipeline and automation walkthrough
Verdict
Salesmate CRM is a good choice for beginners, though its free tier and advanced reporting are limited.
7.0
Shikha Vashistha
✓ explicit
12/09/2025
Overview review · features, pricing and pros and cons
Verdict
Salesmate CRM is worth a look for sales reps who want a clean, AI-powered system with solid integrations and automation.
8.0
Dan Thorne
≈ estimated
20/01/2025
Feature overview · 12 points on pricing, tools and support
Verdict
Salesmate CRM is a simple, affordable option for small teams, but it is less suited to complex needs or deep customization.
8.0
Wise Explainer
≈ estimated
26/08/2024
Short overview · features and who it suits
Verdict
Salesmate CRM is a strong fit for small and medium businesses that need simple tools, but it is less suited to complex automation.
Brand video
Brand video
Brand video
Brand video

Expert reviews

In-depth analysis and verdict from leading tech publications

7.0
techradar.com
✓ explicit
18/12/2025
Hands-on test · Sales CRM
Verdict
Salesmate CRM suits sales-focused small and midsize teams, offering automation journeys and built-in calling, though its many settings can overwhelm newcomers.
9.0
crm.org
≈ estimated
09/01/2024
Expert review · Sales CRM
Verdict
Salesmate is a good pick for sales teams that want calling, texting and email follow-up in one app, but it does little for marketing or customer service.
8.2
fahimai.com
✓ explicit
02/01/2025
Hands-on test · Small team CRM
Verdict
Salesmate is a solid pick for small sales teams that want calling, email tracking and automation in one place, but marketing automation is limited and some users report glitches.
8.0
croclub.com
≈ estimated
08/01/2024
Feature review · Inside sales CRM
Verdict
Salesmate suits small and midsize sales teams that want built-in calling and automation without enterprise complexity, but it is weak on deep analytics and industry compliance.
8.2
fahimai.com
✓ explicit
02/01/2025
60-day test · Sales CRM
Verdict
Salesmate is a sales CRM for small teams combining calls, SMS and email tracking, but it lacks a free plan and advanced marketing automation.

Third-party reviews

What we like about Salesmate CRM

  • Built-in smart calling, text messaging, and power dialer with automated call logs.
  • Advanced multi-channel sales journeys for automated outreach across email and SMS.
  • Modern, responsive user interface with intuitive pipeline management.
  • Comprehensive sales activity tracking and performance metrics for sales reps.

What we don't like about Salesmate CRM

  • Pricing scales up quickly when accessing advanced automation and calling features.
  • Third-party application marketplace is smaller than leading legacy CRM platforms.
  • Custom reporting builder has a learning curve for complex metric correlations.

Verdict

Salesmate CRM is an AI-powered revenue operating system that unifies contact management, unlimited visual drag-and-drop sales pipelines, marketing automation, and customer support ticketing into a single workspace. Built with integrated omnichannel communications, it features a built-in VoIP system for calling and text messaging across 80+ countries, automated email drip campaigns, lead scoring, and the Skara AI assistant for smart email generation and automated follow-ups. Key pros include highly customizable reporting dashboards, powerful no-code visual workflow builders, a robust mobile app with geolocation tracking, and a native Gmail Chrome extension. However, significant cons include pricing tiers that can scale aggressively as team requirements grow, a steep learning curve due to an interface with over 10 feature tabs, a restriction where advanced features like email sequences and AI tools are locked behind the higher-tier Pro plan ($39/user/month), and limited basic file storage of just 2GB.

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