OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

Lime CRM review: 54 specs compared

Starting price:59 USD/user/moFree plan:noAI assistant:yesBuilt-in quotes and invoicing:yesWorkflow automation:yes

Lime CRM Review: Compare 54 technical specifications and 2 expert and video reviews to see how this product ranks in the CRM Software category and whether it is worth buying.

Lime CRM
8.1/10

Overall score

Score
8.1/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 77% of models
Score components

40%

8.9

Technical score

30%

7.8

Reviews score

30%

?

List scoreNot enough data yet, so we use 7.5, the mark of a weaker model in this category

â–²Better than 77% of CRM software
8.9

Technical score

Technical score
8.9/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 88% of models
Score components

25%

7.3

Product & Pricing

25%

10

Core CRM

20%

9.0

Sales & Automation

15%

8.7

Integrations & Access

15%

9.8

Security & Deployment

â–²Better than 88%
7.8

Reviews score

Reviews score
7.8/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 63% of models

80%

8.0

Average grade

20%

6.9

Popularity

Grades by review (2)
1 review + 1 video, average 7.7/10. We use 3 reviews; the 1 missing counts as the category's typical 8.1: (7.7 × 2 + 8.1 × 1) ÷ 3 = 7.8. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
â–¼Worse than 63%
?

List score

List score
7.5/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (0)
Not in any best-of list yet, so this part counts as 7.5. Models in a list get 8 to 10.
Not in any best-of list yet
Pricing & Access
Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.
Loading category ranking...

Technical Specifications of CRM platform Lime CRM

Technical score
Technical score
8.9/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 88% of models
Score components:

25%

7.3

Product & Pricing

25%

10

Core CRM

20%

9.0

Sales & Automation

15%

8.7

Integrations & Access

15%

9.8

Security & Deployment

8.9
Reviews score
7.8
List score
?
Starting price
59 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 59 USD/user/mo, which is higher than that of 73.5% of CRM platforms and equal to that of 0.3% of CRM platforms.
Billing period
Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
Free trial
yes
This CRM platform offers a time-limited free trial.
14 days.
Minimum seats
3 seats
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 3 seats, which is higher than that of 98.3% of CRM platforms and equal to that of 1.2% of CRM platforms.
Show more
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Lead intake, routing, and qualification.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Customizable sales pipelines and deal tracking.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Show more
AI assistant
yes
This CRM platform offers an AI assistant. 78.1% of CRM platforms offer this feature.
Lime AI provides automated summaries, next-best-action, and data enrichment.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Advanced workflow automation and business logic engine.
Lead scoring
yes
This CRM platform supports lead scoring. 80.4% of CRM platforms offer this feature.
Lead and deal scoring based on engagement history.
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Show more
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
Lime Store with dozens of pre-built integrations.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
yes
This CRM platform supports webhooks. 1.4% of CRM platforms support webhooks.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Native mobile applications for iOS and Android.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Show more
Single sign-on (SSO)
yes
This CRM platform supports single sign-on. 76.9% of CRM platforms support single sign-on.
SAML 2, Microsoft Azure AD, and Okta single sign-on supported.
Security certifications
ISO 27001, GDPR compliant
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Advanced role-based security, field-level permissions, and user groups.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
Comprehensive system audit logging and user change history.
Supported operating systems
Web, iOS, Android
Show more

Lime CRM vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    SAML 2, Microsoft Azure AD, and Okta single sign-on supported.
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Lime AI provides automated summaries, next-best-action, and data enrichment.
  • Supports custom objects
    This CRM platform supports custom objects, while the average CRM platform does not. 19.4% of CRM platforms support custom objects.
    Extensible custom entities and relational data model.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Territory and regional account distribution rules.
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Lead and deal scoring based on engagement history.
  • Offers European data residency
    This CRM platform offers European data residency, while the average CRM platform does not. 21.6% of CRM platforms offer European data residency.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Lime Newsletter module for targeted marketing campaigns.
  • 4.3% better value for money
    Lime CRM offers better value for money than the average CRM platform (8.7 vs 8.3).
    8.7 vs 8.34
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (20 GB vs 10 GB).
    20 GB vs 10 GB
  • Supports custom objects
    This CRM platform supports custom objects, while the average CRM platform does not. 19.4% of CRM platforms support custom objects.
    Extensible custom entities and relational data model.
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Territory and regional account distribution rules.
  • Supports project management
    This CRM platform supports project management, while the average CRM platform does not. 25.6% of CRM platforms support project management.
    Project delivery and project management add-on.
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Dedicated Lime Real Estate industry vertical with property objects and broker tools.
  • Offers a client portal
    This CRM platform offers a client portal, while the average CRM platform does not. 36.3% of CRM platforms offer this feature.
    Customer web portal for service requests and document access.
  • Supports time tracking
    This CRM platform supports time tracking, while the average CRM platform does not. 20.1% of CRM platforms offer this feature.
    Integrated billable time and expense tracking.
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Lime AI provides automated summaries, next-best-action, and data enrichment.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Lead and deal scoring based on engagement history.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Lime Newsletter module for targeted marketing campaigns.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    CTI telephony integration with Nordic and European telecom providers.
  • Built-in e-signature
    This CRM platform has built-in e-signature, while the average CRM platform does not. 22.5% of CRM platforms offer built-in e-signature.
    Electronic signature integration with Scrive and BankID.
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (5-9 languages vs English only).
    5-9 languages vs English only
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    SAML 2, Microsoft Azure AD, and Okta single sign-on supported.
  • Offers European data residency
    This CRM platform offers European data residency, while the average CRM platform does not. 21.6% of CRM platforms offer European data residency.
  • Supports self-hosting
    This CRM platform supports self-hosting, while the average CRM platform does not. 6.7% of CRM platforms support self-hosting.
    Available as cloud SaaS or dedicated private cloud / on-premises deployment.
  • 2 seats higher minimum requirement
    This CRM platform requires more seats than the average CRM platform (3 seats vs 1 seats). The average CRM platform requires a minimum of 1 seats.
    3 seats vs 1 seats
  • 20 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Lime CRM
    the average CRM platform
    Lime CRM has a higher starting price than the average CRM platform (59 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    59 USD/user/mo vs 39 USD/user/mo
  • 1.3% lower review score
    Reviews score
    7.8/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    â–¼
    <55-66-77-88-99-10
    â–¼ Worse than 63% of models

    80%

    8.0

    Average grade

    20%

    6.9

    Popularity

    Grades by review (2)
    1 review + 1 video, average 7.7/10. We use 3 reviews; the 1 missing counts as the category's typical 8.1: (7.7 × 2 + 8.1 × 1) ÷ 3 = 7.8. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    7.8 vs 7.9
  • 1.3% lower review score
    Reviews score
    7.8/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    â–¼
    <55-66-77-88-99-10
    â–¼ Worse than 63% of models

    80%

    8.0

    Average grade

    20%

    6.9

    Popularity

    Grades by review (2)
    1 review + 1 video, average 7.7/10. We use 3 reviews; the 1 missing counts as the category's typical 8.1: (7.7 × 2 + 8.1 × 1) ÷ 3 = 7.8. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    7.8 vs 7.9
  • 2 seats higher minimum requirement
    This CRM platform requires more seats than the average CRM platform (3 seats vs 1 seats). The average CRM platform requires a minimum of 1 seats.
    3 seats vs 1 seats
  • 20 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Lime CRM
    the average CRM platform
    Lime CRM has a higher starting price than the average CRM platform (59 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    59 USD/user/mo vs 39 USD/user/mo

Video reviews

Hands-on testing and real-world video evaluations

7.0
Dan Thorne
≈ estimated
20/01/2025
Short review · overview of features and drawbacks
Verdict
Lime CRM is a solid choice for midsize teams that want a tailored setup, especially in Europe, but less suited to global or broader needs.
Brand video

Expert reviews

In-depth analysis and verdict from leading tech publications

8.4
trusted.de
✓ explicit
Not Dated
Practical test · Modular CRM
Verdict
Lime CRM is a visual, easy-to-use CRM that covers most needs with add-ons, though its basic version offers limited reporting.

Third-party reviews

What customers like about Lime CRM

  • Dedicated real estate modules with property inventory tracking, buyer-seller matching, and closing pipelines.
  • Built-in AI assistant for conversation summaries and draft creation, paired with multi-step workflow triggers.
  • Integrated calling dialer with one-click calling, automatic interaction logging, and voicemail drops.
  • Relational data modeling supporting custom entities and tailored associations beyond basic accounts and deals.
  • European data center residency and GDPR-aligned infrastructure safeguards catering to European commercial regulations.

What customers don't like about Lime CRM

  • Absence of a permanent free plan, requiring an ongoing recurring subscription starting around $40/user/month.
  • Minimum licensing threshold requiring at least 3 user seats, elevating the baseline financial outlay for smaller operations.
  • In-quote digital payment processing is unavailable, requiring separate payment gateway workflows to settle invoices.
  • Self-hosted deployment demands ongoing infrastructure administration, technical database maintenance, and hands-on software update oversight.

Verdict

Built by Lime Technologies, Lime CRM operates as a robust cloud sales CRM focused on accelerating pipeline velocity and unifying customer engagement across teams. The application delivers comprehensive contact management, interactive Kanban deal boards, and configurable custom objects to adapt to diverse selling cycles. Sales productivity is strengthened by two-way email integration, automated workflow rules, and centralized interaction logging with integrated outbound calling alongside intelligent sales assistants. Mobile synchronization empowers remote representatives, while configurable reporting dashboards provide transparent revenue forecasting and pipeline visibility. However, operational considerations include the lack of a free tier, requiring a starting investment of $40 per user monthly, and tiered pricing that increases with feature expansion. It serves as a highly practical platform for commercial teams prioritizing deal accountability, process discipline, and actionable sales intelligence.

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