Samsung Bespoke Jet AI VS28C9784QK Review | 52 Data compared

Avg. price:~£770Suction power (AW):280 AWBattery runtime:100 minutesCapacity:0.5 LWeight:2.7 kg

Samsung Bespoke Jet AI VS28C9784QK Review: Compare 52 technical specifications and user reviews to see how this product ranks in the Vacuum Cleaners category and whether it is worth buying.

8.3

Overall score

Score
8.3/ 10
✕
What it is
An overall evaluation of the vacuum cleaner's quality, based on technical analysis and user reviews.
When it matters
When you need a quick reference for identifying the best vacuum cleaners on the market.
Score distribution
â–¼
<55-66-77-88-99-10
Score components

80%

8.3

Technical Score

20%

?

User score

★Better than 96% of vacuum-cleaners
8.3

Technical Score

Technical score
8.3/ 10
✕
What it is
An assessment of the vacuum cleaner's technical performance across six key areas: performance, battery and power supply, filtration, attachments, design, and smart features.
When it matters
When you want to compare vacuum cleaners by cleaning performance, specifications, and available features.
Score distribution
â–¼
<55-66-77-88-99-10
Score components

28%

7.6

Performance

22%

8.7

Battery

18%

8.8

Filtration

14%

9.4

Attachments

10%

7.7

Design

8%

7.9

Smart features

★Better than 96% of vacuum-cleaners
?

User score

User score
8.0/ 10
✕
What it is
A rating that combines user reviews with the total number of reviews received by the vacuum cleaner.
When it matters
When you want to know how a vacuum cleaner performs in everyday use and how reliable owners find it over time.
Score distribution
â–¼
<55-66-77-88-99-10
Score components

70%

?

User ratings

30%

?

Number of reviews

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Verdict

The Samsung Bespoke Jet AI VS28C9784QK is a flagship cordless vacuum featuring a powerful HexaJet Motor delivering up to 280W of suction and an AI Cleaning Mode that optimizes brush load and air pressure based on floor types. It includes a 2.0L All-in-One Clean Station that automatically empties the dustbin using Air Pulse technology while recharging the device. Main pros include its dual-battery system providing up to 160 minutes of runtime, Active Dual Brush with LED lighting, and integrated Wi-Fi for SmartThings monitoring. However, users often cite its premium price point and the significant physical footprint of the docking station as primary drawbacks.

Technical Specifications of vacuum cleaner Samsung Bespoke Jet AI VS28C9784QK

Technical Score
Technical score
8.3/ 10
✕
What it is
An assessment of the vacuum cleaner's technical performance across six key areas: performance, battery and power supply, filtration, attachments, design, and smart features.
When it matters
When you want to compare vacuum cleaners by cleaning performance, specifications, and available features.
Score distribution
â–¼
<55-66-77-88-99-10
Score components:

28%

7.6

Performance

22%

8.7

Battery

18%

8.8

Filtration

14%

9.4

Attachments

10%

7.7

Design

8%

7.9

Smart features

8.3
Samsung Bespoke Jet AI VS28C9784QK has a technical score of 8.3 points, which is higher than 96.4% of vacuum cleaners.
User score
User score
8.0/ 10
✕
What it is
A rating that combines user reviews with the total number of reviews received by the vacuum cleaner.
When it matters
When you want to know how a vacuum cleaner performs in everyday use and how reliable owners find it over time.
Score distribution
â–¼
<55-66-77-88-99-10
Score components

70%

?

User ratings

30%

?

Number of reviews

?
Popularity
Popularity
1.0/ 10
✕
What it is
An indicator based on the number of reviews received by the vacuum cleaner.
When it matters
When you prefer a vacuum cleaner that has been chosen and reviewed by many other buyers.
Score distribution
â–¼
<55-66-77-88-99-10
Popularity:
Samsung Bespoke Jet AI VS28C9784QK has a popularity score of 1 point, which is lower than 61.7% of vacuum cleaners.
1.0
Samsung Bespoke Jet AI VS28C9784QK has a popularity score of 1 point, which is lower than 61.7% of vacuum cleaners.
Ratio quality/price
Value for money
7.8/ 10
✕
What it is
An indicator that combines the vacuum cleaner's overall score with its price.
When it matters
When you are looking for a vacuum cleaner with a good balance between quality and price.
Score distribution
â–¼
<55-66-77-88-99-10
Score components:

60%

8.3

Overall score

40%

6.5

Price

7.8
Samsung Bespoke Jet AI VS28C9784QK has a value-for-money score of 7.8 points, which is higher than 60% of vacuum cleaners.
Suction power (AW)
280 AW
Suction power (AW)
280 AW
This vacuum cleaner has a suction power of 280 AW, which is higher than that of 89.6% of vacuum cleaners and equal to that of 1.6% of vacuum cleaners.
Suction power (kPa)
?
Airflow
?
Motor type
brushless
Power consumption
730 W
Power consumption
730 W
This vacuum cleaner draws 730 W, which is higher than the power consumption of 68.8% of vacuum cleaners and equal to that of 0.2% of vacuum cleaners.
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Cordless
yes
Cordless
yes
This vacuum cleaner works cordlessly. 49.5% of vacuum cleaners offer cordless operation.
Battery runtime
100 minutes
Battery runtime
100 minutes
This vacuum cleaner offers a battery runtime of 100 minutes, which is longer than that of 97.6% of vacuum cleaners and equal to that of 1.8% of vacuum cleaners.
Charging time
5 hours
Charging time
5 hours
This vacuum cleaner charges in 5 hours, which is slower than 73.8% of vacuum cleaners and equal to 20.4% of vacuum cleaners.
Battery capacity
3,970 mAh
Battery capacity
3,970 mAh
This vacuum cleaner has a battery capacity of 3,970 mAh, which is larger than that of 91.9% of vacuum cleaners and equal to that of 0.8% of vacuum cleaners.
Battery voltage
25.2 V
Battery voltage
25.2 V
This vacuum cleaner uses a battery voltage of 25.2 V, which is higher than that of 56.5% of vacuum cleaners and equal to that of 23.5% of vacuum cleaners.
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Filter class
hepa 13
Filter class
hepa 13
This vacuum cleaner uses filter class hepa 13, which is more advanced than the class used by 80.4% of vacuum cleaners and the same as the class used by 18% of vacuum cleaners.
Minimum overall efficiency
99.999%
Minimum overall efficiency
99.999%
This vacuum cleaner reaches 99.999% minimum overall efficiency, which is higher than that of 94% of vacuum cleaners and equal to that of 6% of vacuum cleaners.
Suitable for allergy sufferers
yes
Suitable for allergy sufferers
yes
This vacuum cleaner is suitable for allergy sufferers. 82.4% of vacuum cleaners are allergy-friendly.
Capacity
0.5 L
Capacity
0.5 L
This vacuum cleaner has a dust capacity of 0.5 L, which is smaller than that of 79.8% of vacuum cleaners and equal to that of 7.5% of vacuum cleaners.
Bagless
yes
Bagless
yes
This vacuum cleaner uses a bagless design. 78.6% of vacuum cleaners use this setup.
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Main brush type
soft roller
Roller type
soft
Anti-tangle brush
yes
Anti-tangle brush
yes
This vacuum cleaner includes an anti-tangle brush. 25.7% of vacuum cleaners include this feature.
Mini motorized brush
yes
Mini motorized brush
yes
This vacuum cleaner includes a mini motorized brush. 26.9% of vacuum cleaners include this attachment.
Suitable for pet owners
yes
Suitable for pet owners
yes
This vacuum cleaner is suitable for pet owners. 72% of vacuum cleaners handle pet hair well.
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Vacuum type
stick
Weight
2.7 kg
Weight
2.7 kg
This vacuum cleaner weighs 2.7 kg, which is lower than the weight of 70.1% of vacuum cleaners and equal to that of 2.4% of vacuum cleaners.
2-in-1 design
yes
2-in-1 design
yes
This vacuum cleaner offers a 2-in-1 design. 53% of vacuum cleaners offer this flexible format.
Self-standing
no
Self-standing
no
This vacuum cleaner does not stand on its own. 18.9% of vacuum cleaners offer this convenience.
Adjustable tube height
yes
Adjustable tube height
yes
This vacuum cleaner includes adjustable tube height. 47.4% of vacuum cleaners offer this ergonomic feature.
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Auto suction adjustment
yes
Auto suction adjustment
yes
This vacuum cleaner supports automatic suction adjustment. 19.9% of vacuum cleaners support this feature.
Dust particle sensor
no
Dust particle sensor
no
This vacuum cleaner does not include a dust particle sensor. 8% of vacuum cleaners include this feature.
LED display
yes
LED display
yes
This vacuum cleaner includes an LED display. 25.9% of vacuum cleaners include this interface feature.
Nozzle light
yes
Nozzle light
yes
This vacuum cleaner includes a nozzle light. 43.4% of vacuum cleaners include this visibility feature.
Mopping support
no
Mopping support
no
This vacuum cleaner does not support mopping. 3.7% of vacuum cleaners support this multi-function feature.

Samsung Bespoke Jet AI VS28C9784QK vs the average vacuum cleaner

246810TotalPerformanceBatteryFiltrationAttachmentsDesignSmart features
  • 130 AW higher suction power
    Suction power (AW)
    280 AW
    This vacuum cleaner has higher suction power than the average vacuum cleaner (280 AW vs 150 AW).
    280 AW vs 150 AW
  • 50 minutes longer runtime
    Battery runtime
    100 minutes
    This vacuum cleaner offers longer battery runtime than the average vacuum cleaner (100 minutes vs 50 minutes).
    100 minutes vs 50 minutes
  • Higher filter class
    Filter class
    hepa 13
    This vacuum cleaner uses a better filter class than the average vacuum cleaner (hepa 13 vs hepa).
    hepa 13 vs hepa
  • 0.05 % higher filtration efficiency
    Minimum overall efficiency
    99.999 %
    This vacuum cleaner has higher filtration efficiency than the average vacuum cleaner (100 % vs 99.95 %).
    99.999 % vs 99.95 %
  • Cordless operation
    Cordless
    yes
    This vacuum cleaner works cordlessly, the average vacuum cleaner does not.
  • Includes mini motorized brush
    Mini motorized brush
    yes
    This vacuum cleaner includes a mini motorized brush, the average vacuum cleaner does not.
  • 1,470 mAh larger battery capacity
    Battery capacity
    3,970 mAh
    This vacuum cleaner has a larger battery capacity than the average vacuum cleaner (3970 mAh vs 2500 mAh).
    3,970 mAh vs 2,500 mAh
  • Includes anti-tangle brush
    Anti-tangle brush
    yes
    This vacuum cleaner includes an anti-tangle brush, the average vacuum cleaner does not.
  • 130 AW higher suction power
    Suction power (AW)
    280 AW
    This vacuum cleaner has higher suction power than the average vacuum cleaner (280 AW vs 150 AW).
    280 AW vs 150 AW
  • 50 minutes longer runtime
    Battery runtime
    100 minutes
    This vacuum cleaner offers longer battery runtime than the average vacuum cleaner (100 minutes vs 50 minutes).
    100 minutes vs 50 minutes
  • Cordless operation
    Cordless
    yes
    This vacuum cleaner works cordlessly, the average vacuum cleaner does not.
  • 1,470 mAh larger battery capacity
    Battery capacity
    3,970 mAh
    This vacuum cleaner has a larger battery capacity than the average vacuum cleaner (3970 mAh vs 2500 mAh).
    3,970 mAh vs 2,500 mAh
  • Includes removable battery
    Removable battery
    yes
    This vacuum cleaner includes a removable battery, the average vacuum cleaner does not.
  • Includes battery indicator
    Battery level indicator
    yes
    This vacuum cleaner includes a battery level indicator, the average vacuum cleaner does not.
  • 3 V higher voltage
    Battery voltage
    25.2 V
    This vacuum cleaner has a higher battery voltage than the average vacuum cleaner (25.2 V vs 22.2 V).
    25.2 V vs 22.2 V
  • 2 minutes longer turbo runtime
    Turbo mode runtime
    14 minutes
    This vacuum cleaner offers longer turbo runtime than the average vacuum cleaner (14 minutes vs 12 minutes).
    14 minutes vs 12 minutes
  • Higher filter class
    Filter class
    hepa 13
    This vacuum cleaner uses a better filter class than the average vacuum cleaner (hepa 13 vs hepa).
    hepa 13 vs hepa
  • 0.05 % higher filtration efficiency
    Minimum overall efficiency
    99.999 %
    This vacuum cleaner has higher filtration efficiency than the average vacuum cleaner (100 % vs 99.95 %).
    99.999 % vs 99.95 %
  • Includes full bin indicator
    Full bin indicator
    yes
    This vacuum cleaner includes a full bin indicator, the average vacuum cleaner does not.
  • Includes mini motorized brush
    Mini motorized brush
    yes
    This vacuum cleaner includes a mini motorized brush, the average vacuum cleaner does not.
  • Includes anti-tangle brush
    Anti-tangle brush
    yes
    This vacuum cleaner includes an anti-tangle brush, the average vacuum cleaner does not.
  • Includes parquet brush
    Parquet brush
    yes
    This vacuum cleaner includes a parquet brush, the average vacuum cleaner does not.
  • Adjustable tube height
    Adjustable tube height
    yes
    This vacuum cleaner has adjustable tube height, the average vacuum cleaner does not.
  • 25.4% lower weight
    Weight
    2.7 kg
    This vacuum cleaner is lighter than the average vacuum cleaner (2.7 kg vs 3.62 kg).
    2.7 kg vs 3.62 kg
  • 15 mm narrower body
    Width
    250 mm
    This vacuum cleaner is narrower than the average vacuum cleaner (250 mm vs 265 mm).
    250 mm vs 265 mm
  • Newer release date
    Release date
    2023
    This vacuum cleaner has a newer release date than the average vacuum cleaner (2023 vs 2021).
    2023 vs 2021
  • Automatic suction adjustment
    Auto suction adjustment
    yes
    This vacuum cleaner supports automatic suction adjustment, the average vacuum cleaner does not.
  • Includes nozzle light
    Nozzle light
    yes
    This vacuum cleaner includes a nozzle light, the average vacuum cleaner does not.
  • Includes LED display
    LED display
    yes
    This vacuum cleaner includes an LED display, the average vacuum cleaner does not.
  • More operating noise
    Noise level (Min-Max)
    87-87 dB
    This vacuum cleaner is noisier than the average vacuum cleaner (87-87 dB vs 77-77 dB).
    87-87 dB vs 77-77 dB
  • 1 hours slower charging
    Charging time
    5 hours
    This vacuum cleaner charges slower than the average vacuum cleaner (5 hours vs 4 hours).
    5 hours vs 4 hours
  • 0.5 L smaller dust container
    Capacity
    0.5 L
    This vacuum cleaner has a smaller dust capacity than the average vacuum cleaner (0.5 L vs 1 L).
    0.5 L vs 1 L
  • No upholstery nozzle
    Upholstery nozzle
    no
    This vacuum cleaner does not include an upholstery nozzle, the average vacuum cleaner does.
  • 5.13x more expensive
    Samsung Bespoke Jet AI VS28C9784QK is more expensive than the average vacuum cleaner (£770 vs £150).
    £770 vs £150
  • 130 W higher power consumption
    Power consumption
    730 W
    This vacuum cleaner draws more power than the average vacuum cleaner (730 W vs 600 W).
    730 W vs 600 W
  • 10 mm narrower cleaning path
    Cleaning path width
    250 mm
    This vacuum cleaner has a narrower cleaning path than the average vacuum cleaner (250 mm vs 260 mm).
    250 mm vs 260 mm
  • 5.13x more expensive
    Samsung Bespoke Jet AI VS28C9784QK is more expensive than the average vacuum cleaner (£770 vs £150).
    £770 vs £150
  • More operating noise
    Noise level (Min-Max)
    87-87 dB
    This vacuum cleaner is noisier than the average vacuum cleaner (87-87 dB vs 77-77 dB).
    87-87 dB vs 77-77 dB
  • 130 W higher power consumption
    Power consumption
    730 W
    This vacuum cleaner draws more power than the average vacuum cleaner (730 W vs 600 W).
    730 W vs 600 W
  • 10 mm narrower cleaning path
    Cleaning path width
    250 mm
    This vacuum cleaner has a narrower cleaning path than the average vacuum cleaner (250 mm vs 260 mm).
    250 mm vs 260 mm
  • 1 hours slower charging
    Charging time
    5 hours
    This vacuum cleaner charges slower than the average vacuum cleaner (5 hours vs 4 hours).
    5 hours vs 4 hours
  • 0.5 L smaller dust container
    Capacity
    0.5 L
    This vacuum cleaner has a smaller dust capacity than the average vacuum cleaner (0.5 L vs 1 L).
    0.5 L vs 1 L
  • No upholstery nozzle
    Upholstery nozzle
    no
    This vacuum cleaner does not include an upholstery nozzle, the average vacuum cleaner does.

Graphic comparison of Samsung Bespoke Jet AI VS28C9784QK and other vacuum cleaners

No results found

Third-party reviews

What customers like about Samsung Bespoke Jet AI VS28C9784QK?

  • Exceptionally strong suction power up to 280W/400W
  • All-in-One Clean Station automatically empties the dustbin without creating dust clouds
  • AI Cleaning mode intelligently detects floor types and automatically adjusts suction and brush speed
  • Impressively long battery life lasting up to 100 minutes on minimum/AI settings
  • Lightweight and highly flexible design makes it easy to maneuver around furniture
  • Includes a versatile selection of premium accessories, such as the anti-tangle Pet Tool+ and LED-lit brushes
  • Hygienic multi-layer HEPA filtration system captures up to 99.999% of fine dust and allergens
  • Sleek, modern, and visually attractive premium aesthetic
  • Operates quietly compared to other vacuums of similar power classes

What customers dislike about Samsung Bespoke Jet AI VS28C9784QK?

  • Extremely premium price tag makes it a substantial investment
  • Battery life drains incredibly fast when manually locked into the maximum power mode
  • The floorhead design can occasionally plow or push large debris on bare floors instead of immediately sucking it up
  • The charging base/Clean Station has a bulky footprint and lacks integrated storage for all included accessories
  • SmartThings app connectivity provides minimal extra functionality beyond what is already shown on the handle display
  • Hair tightly wrapped around the internal steel mesh filter sometimes requires manual assistance to clear during the auto-empty process

Expert reviews

In-depth analysis and verdict from leading tech publications

T
trustedreviews.com
01/08/2023
Summary of the review
T
techradar.com
12/12/2023
Summary of the review
T
toptenreviews.com
11/08/2023
Summary of the review
T
techadvisor.com
01/08/2024
Summary of the review
L
lifehacker.com
28/12/2023
Summary of the review
G
galaxus.de
10/06/2025
Summary of the review
C
coolblue.de
07/10/2025
Summary of the review
H
heise.de
15/01/2024
Summary of the review
L
lesnumeriques.com
15/09/2023
Summary of the review
L
lesnumeriques.com
07/10/2023
Summary of the review
E
elespanol.com
16/08/2023
Summary of the review
G
global.techradar.com
05/01/2024
Summary of the review
S
smartworld.it
29/02/2024
Summary of the review
C
corriere.it
12/03/2024
Summary of the review
T
techfi.nl
04/08/2023
Summary of the review
X
xgn.nl
04/08/2023
Summary of the review
I
id.nl
06/08/2025
Summary of the review

Video reviews

Hands-on testing, unboxing, and real-world video evaluations

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