OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

IXACT Contact review: 54 specs compared

Starting price:45 USD/user/moFree plan:yesAI assistant:noBuilt-in quotes and invoicing:noWorkflow automation:yes

IXACT Contact Review: Compare 54 technical specifications and 6 expert and video reviews to see how this product ranks in the CRM Software category and whether it is worth buying.

IXACT Contact
7.9/10

Overall score

Score
7.9/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 67% of models
Score components

40%

7.9

Technical score

30%

8.4

Reviews score

30%

?

List scoreNot enough data yet, so we use 7.5, the mark of a weaker model in this category

▲Better than 67% of CRM software
7.9

Technical score

Technical score
7.9/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 59% of models
Score components

25%

8.3

Product & Pricing

25%

8.0

Core CRM

20%

7.8

Sales & Automation

15%

8.3

Integrations & Access

15%

7.0

Security & Deployment

▲Better than 59%
8.4

Reviews score

Reviews score
8.4/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 84% of models

80%

8.3

Average grade

20%

8.6

Popularity

Grades by review (6)
3 reviews + 3 videos, average 8.5/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
▲Better than 84%
?

List score

List score
7.5/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (0)
Not in any best-of list yet, so this part counts as 7.5. Models in a list get 8 to 10.
Not in any best-of list yet
Pricing & Access
Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about IXACT Contact

Based on 3 · 3

Reviewers love the marketing campaigns, newsletters and reminders, but many feel the pricing and plan options fall short.
Praised
Criticised
Pick a topic to see who said what
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CRM Software product ranking

Ranked #80 of 242 products in CRM Software (Overall score)

Technical Specifications of CRM platform IXACT Contact

Technical score
Technical score
7.9/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 59% of models
Score components:

25%

8.3

Product & Pricing

25%

8.0

Core CRM

20%

7.8

Sales & Automation

15%

8.3

Integrations & Access

15%

7.0

Security & Deployment

7.9
Reviews score
8.4
List score
?
Starting price
45 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 45 USD/user/mo, which is higher than that of 60.9% of CRM platforms and equal to that of 0.3% of CRM platforms.
Billing period
Monthly, Annual
Free plan
yes
This CRM platform offers a permanent free plan.
Free for first 6 months for new real estate agents (Rookie Agent Program).
Free trial
yes
This CRM platform offers a time-limited free trial.
30 days.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Show more
What reviewers say
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Lead capture from agent website, portals, and web forms.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Active business pipeline with deal progression and commission calculation.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Show more
What reviewers say
AI assistant
no
This CRM platform does not offer an AI assistant. 22% of CRM platforms offer this feature.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Automated keep-in-touch reminders and transaction activity plans.
Lead scoring
no
This CRM platform does not support lead scoring. 19.8% of CRM platforms offer this feature.
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Show more
What reviewers say
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
IXACT Contact integrations with Zapier and real estate website tools.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
no
This CRM platform does not support webhooks. 98.8% of CRM platforms support webhooks.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Native iOS and Android mobile applications.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Show more
Single sign-on (SSO)
no
This CRM platform does not support single sign-on. 23.2% of CRM platforms support single sign-on.
Security certifications
SOC 2
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Role-based access levels for agents and administrative assistants.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
System activity tracking for client interactions.
Supported operating systems
Web, iOS, Android
Show more

IXACT Contact vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Offers a permanent free plan
    This CRM platform offers a permanent free plan, while the average CRM platform does not.
    Free for first 6 months for new real estate agents (Rookie Agent Program).
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Integrated two-way texting and email communications.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
    Automated drip email campaigns and professionally authored monthly e-newsletters.
  • Offers startup programme or discount
    This CRM platform offers a startup programme or discount, while the average CRM platform does not. 4.8% of CRM platforms offer a startup programme or discount.
    Rookie Agent Program offers 6 months free for newly licensed agents.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Professionally written monthly real estate e-newsletter, website integration, and mass mailings.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Mass texting and automated SMS communication.
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Built for real estate: agent websites, monthly e-newsletter, listing & closing transaction activity plans.
  • 6.3% higher review score
    Reviews score
    8.4/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    ▼
    <55-66-77-88-99-10
    ▲ Better than 84% of models

    80%

    8.3

    Average grade

    20%

    8.6

    Popularity

    Grades by review (6)
    3 reviews + 3 videos, average 8.5/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.4 vs 7.9
  • 2.5% better value for money
    IXACT Contact offers better value for money than the average CRM platform (8.55 vs 8.3).
    8.55 vs 8.34
  • Offers a permanent free plan
    This CRM platform offers a permanent free plan, while the average CRM platform does not.
    Free for first 6 months for new real estate agents (Rookie Agent Program).
  • Offers startup programme or discount
    This CRM platform offers a startup programme or discount, while the average CRM platform does not. 4.8% of CRM platforms offer a startup programme or discount.
    Rookie Agent Program offers 6 months free for newly licensed agents.
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Built for real estate: agent websites, monthly e-newsletter, listing & closing transaction activity plans.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
    Automated drip email campaigns and professionally authored monthly e-newsletters.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Professionally written monthly real estate e-newsletter, website integration, and mass mailings.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Mass texting and automated SMS communication.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Integrated two-way texting and email communications.
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (2,500 contacts vs unlimited contacts).
    2,500 contacts vs unlimited contacts
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Real estate commission tracking; lacks native commercial quote/invoice generator.
  • No webhook support
    This CRM platform does not support webhooks, while the average CRM platform does. 98.6% of CRM platforms support webhooks.
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4
  • Less included file storage
    This CRM platform includes less file storage than the average CRM platform (5 GB vs 10 GB).
    5 GB vs 10 GB
  • 6 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    IXACT Contact
    the average CRM platform
    IXACT Contact has a higher starting price than the average CRM platform (45 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    45 USD/user/mo vs 39 USD/user/mo
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (2,500 contacts vs unlimited contacts).
    2,500 contacts vs unlimited contacts
  • Less included file storage
    This CRM platform includes less file storage than the average CRM platform (5 GB vs 10 GB).
    5 GB vs 10 GB
  • 6 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    IXACT Contact
    the average CRM platform
    IXACT Contact has a higher starting price than the average CRM platform (45 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    45 USD/user/mo vs 39 USD/user/mo
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Real estate commission tracking; lacks native commercial quote/invoice generator.
  • No webhook support
    This CRM platform does not support webhooks, while the average CRM platform does. 98.6% of CRM platforms support webhooks.
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4

Video reviews

Hands-on testing and real-world video evaluations

9.0
HelperMan
≈ estimated
08/10/2025
Short review · overview of features and target users
Verdict
IXACT Contact is a focused, efficient and dependable CRM that suits real estate professionals well.
8.0
The Product Critiques
≈ estimated
19/06/2023
Feature overview · pricing and key tools
Verdict
IXACT Contact is a powerful all-in-one real estate CRM with good support and affordable pricing, worth considering.
10
GetApp
✓ explicit
12/02/2021
Customer testimonial · ease of use and setup
Verdict
IXACT Contact is a good, affordable choice for new agents, and the reviewer has already recommended it to several people.
Brand video
Brand video

Expert reviews

In-depth analysis and verdict from leading tech publications

9.0
theclose.com
✓ explicit
14/05/2024
Expert review · Real estate CRM
Verdict
IXACT Contact is a real estate CRM with drip campaigns, automated newsletters and an agent website, suiting individual agents and small teams, though setup has a learning curve.
9.0
techradar.com
✓ explicit
22/02/2023
Hands-on test · Real estate CRM
Verdict
IXACT Contact is a real estate CRM with ready-made newsletters, activity plans and lead nurturing, suiting solo agents, though larger teams and deep website customization may need another tool.
6.0
hooquest.com
≈ estimated
15/06/2018
Feature review · Real estate CRM
Verdict
IXACT Contact suits real estate agents who build relationships through email, drip campaigns and printed letters, with a strong phone app but few integrations.

Third-party reviews

What customers like about IXACT Contact

  • Dedicated real estate modules with property inventory tracking, buyer-seller matching, and closing pipelines.
  • Configurable multi-branch workflow automation with scheduled sales follow-up cadences and task generation.
  • Integrated calling dialer with one-click calling, automatic interaction logging, and voicemail drops.
  • Extensive marketplace connectors complemented by full REST API endpoints and webhooks for software stack integration.
  • Permanent free subscription tier providing core contact tracking capabilities for micro-teams without upfront billing.

What customers don't like about IXACT Contact

  • The complimentary tier enforces strict record volume and automation limits, necessitating paid plan upgrades as operations grow.
  • Lacks native enterprise SAML Single Sign-On (SSO) in standard plans, complicating centralized corporate authentication.
  • Lacks integrated electronic document signing tools, requiring external third-party subscriptions for digital contract signatures.
  • Multi-tenant public cloud hosting only, without on-premise installation choices or dedicated European data residency.

Verdict

IXACT Contact is a specialized real estate CRM platform engineered by IXACT Contact to manage property transactions, client relationships, and agent pipelines. The system centralizes buyer and seller leads, property listing data, automated communication cadences, and transaction milestone tracking. Operational productivity is enhanced by automated SMS and email follow-up triggers, contact relationship histories and built-in calling tools. Agents benefit from native mobile access for on-site property showings, integrated document handling, and performance tracking across local brokerages. However, the entry free tier imposes listing and contact caps, necessitating paid upgrades for multi-agent brokerages. It serves as an outstanding operational hub for real estate agents, brokerages, and property teams seeking dedicated transaction workflows and lead conversion. Furthermore, administrative settings maintain flexible oversight as operational requirements expand.

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