OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

Top Producer review: 54 specs compared

Starting price:98 USD/user/moFree plan:noAI assistant:yesBuilt-in quotes and invoicing:noWorkflow automation:yes

Top Producer Review: Compare 54 technical specifications and 5 expert and video reviews to see how this product ranks in the CRM Software category and whether it is worth buying.

Top Producer
7.7/10

Overall score

Score
7.7/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 51% of models
Score components

40%

7.8

Technical score

30%

7.8

Reviews score

30%

?

List scoreNot enough data yet, so we use 7.5, the mark of a weaker model in this category

â–¼Worse than 51% of CRM software
7.8

Technical score

Technical score
7.8/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 50% of models
Score components

25%

7.1

Product & Pricing

25%

8.3

Core CRM

20%

8.0

Sales & Automation

15%

8.3

Integrations & Access

15%

7.0

Security & Deployment

â–²Better than 50%
7.8

Reviews score

Reviews score
7.8/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 63% of models

7.8

Mark 7.8 is below the typical mark 8.0 of this category, so it cannot lift the score above the technical score

80%

7.7

Average grade

20%

8.5

Popularity

Grades by review (5)
2 reviews + 3 videos, average 7.1/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
â–¼Worse than 63%
?

List score

List score
7.5/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (0)
Not in any best-of list yet, so this part counts as 7.5. Models in a list get 8 to 10.
Not in any best-of list yet
Pricing & Access
Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about Top Producer

Based on 2 · 3

Reviewers like the responsive support and handy email and text automation, but many find the software hard to use.
Praised
Criticised
Pick a topic to see who said what
Loading category ranking...

CRM Software product ranking

Ranked #123 of 242 products in CRM Software (Overall score)

Technical Specifications of CRM platform Top Producer

Technical score
Technical score
7.8/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 50% of models
Score components:

25%

7.1

Product & Pricing

25%

8.3

Core CRM

20%

8.0

Sales & Automation

15%

8.3

Integrations & Access

15%

7.0

Security & Deployment

7.8
Reviews score
7.8
List score
?
Starting price
98 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 98 USD/user/mo, which is higher than that of 85.3% of CRM platforms.
Billing period
Monthly, Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
Free trial
no
This CRM platform does not offer a time-limited free trial.
30-day money back guarantee / guided demonstration; no free trial.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Show more
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Lead intake from over 150 lead sources, portals, and websites.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Visual sales pipelines and transaction coordinator workflows.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Show more
AI assistant
yes
This CRM platform offers an AI assistant. 78.1% of CRM platforms offer this feature.
Top Producer AI email generator crafts personalized client follow-up messages.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Action Plans automate transaction checklists and follow-up reminders.
Lead scoring
no
This CRM platform does not support lead scoring. 19.8% of CRM platforms offer this feature.
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Sales forecasting
no
This CRM platform does not support sales forecasting. 15% of CRM platforms offer this feature.
Show more
What reviewers say
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
Top Producer integrations with Zapier, MLS systems, and real estate tools.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
no
This CRM platform does not support webhooks. 98.8% of CRM platforms support webhooks.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Native mobile applications for iOS and Android.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Show more
What reviewers say
Single sign-on (SSO)
no
This CRM platform does not support single sign-on. 23.2% of CRM platforms support single sign-on.
Security certifications
SOC 2
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Role-based access levels for agents, assistants, and brokers.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
System activity log tracking contact updates and transactions.
Supported operating systems
Web, iOS, Android
Show more

Top Producer vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (unlimited GB vs 10 GB).
    unlimited GB vs 10 GB
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Top Producer AI email generator crafts personalized client follow-up messages.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Integrated two-way texting and email communications.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
    Automated email and postcard action plans for long-term nurturing.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Market Snapshot neighborhood reports, property flyers, and email marketing.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Click-to-call and two-way texting integration.
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Built for real estate: MLS integration, property history, transaction checklists, and Market Snapshot reports.
  • Offers a client portal
    This CRM platform offers a client portal, while the average CRM platform does not. 36.3% of CRM platforms offer this feature.
    Client transaction portal for sellers and buyers.
  • 0.4% better value for money
    Top Producer offers better value for money than the average CRM platform (8.38 vs 8.3).
    8.38 vs 8.34
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (unlimited GB vs 10 GB).
    unlimited GB vs 10 GB
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Built for real estate: MLS integration, property history, transaction checklists, and Market Snapshot reports.
  • Offers a client portal
    This CRM platform offers a client portal, while the average CRM platform does not. 36.3% of CRM platforms offer this feature.
    Client transaction portal for sellers and buyers.
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Top Producer AI email generator crafts personalized client follow-up messages.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
    Automated email and postcard action plans for long-term nurturing.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Market Snapshot neighborhood reports, property flyers, and email marketing.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Click-to-call and two-way texting integration.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Integrated two-way texting and email communications.
  • 59 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Top Producer
    the average CRM platform
    Top Producer has a higher starting price than the average CRM platform (98 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    98 USD/user/mo vs 39 USD/user/mo
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Real estate transaction tracking; lacks native commercial quote/invoice generator.
  • No time-limited free trial
    This CRM platform does not offer a time-limited free trial, while the average CRM platform does.
    30-day money back guarantee / guided demonstration; no free trial.
  • No webhook support
    This CRM platform does not support webhooks, while the average CRM platform does. 98.6% of CRM platforms support webhooks.
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4
  • 1.3% lower review score
    Reviews score
    7.8/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    â–¼
    <55-66-77-88-99-10
    â–¼ Worse than 63% of models

    7.8

    Mark 7.8 is below the typical mark 8.0 of this category, so it cannot lift the score above the technical score

    80%

    7.7

    Average grade

    20%

    8.5

    Popularity

    Grades by review (5)
    2 reviews + 3 videos, average 7.1/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    7.8 vs 7.9
  • 1.3% lower review score
    Reviews score
    7.8/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    â–¼
    <55-66-77-88-99-10
    â–¼ Worse than 63% of models

    7.8

    Mark 7.8 is below the typical mark 8.0 of this category, so it cannot lift the score above the technical score

    80%

    7.7

    Average grade

    20%

    8.5

    Popularity

    Grades by review (5)
    2 reviews + 3 videos, average 7.1/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    7.8 vs 7.9
  • 59 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Top Producer
    the average CRM platform
    Top Producer has a higher starting price than the average CRM platform (98 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    98 USD/user/mo vs 39 USD/user/mo
  • No time-limited free trial
    This CRM platform does not offer a time-limited free trial, while the average CRM platform does.
    30-day money back guarantee / guided demonstration; no free trial.
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Real estate transaction tracking; lacks native commercial quote/invoice generator.
  • No webhook support
    This CRM platform does not support webhooks, while the average CRM platform does. 98.6% of CRM platforms support webhooks.
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4

Video reviews

Hands-on testing and real-world video evaluations

9.0
The Close
≈ estimated
09/06/2022
Hands-on walkthrough · features and support chat test
Verdict
Top Producer is a mature CRM with strong new features and a support team that impressed the reviewer.
8.0
HelperDog
≈ estimated
02/03/2025
Short overview · features and pricing summary
Verdict
Top Producer is a solid choice for real estate professionals, though its interface feels dated and takes time to learn.
4.0
Capterra
≈ estimated
12/03/2021
Short review · end-user experience and brokerage fit
Verdict
Top Producer suits large brokerages overseeing many agents, but feels dated and clunky for individual agents.

Expert reviews

In-depth analysis and verdict from leading tech publications

6.6
theclose.com
✓ explicit
11/09/2024
Expert review · Real estate CRM
Verdict
Top Producer is a long-established real estate CRM with strong MLS and transaction tools, though recent changes have unsettled some long-time users.
8.0
hooquest.com
≈ estimated
22/04/2018
Long-term use · Real estate CRM
Verdict
Top Producer suits agents who want prebuilt drip campaigns and Market Snapshot, but its older interface is clumsy and transaction tools are limited.

Third-party reviews

What customers like about Top Producer

  • Dedicated real estate modules with property inventory tracking, buyer-seller matching, and closing pipelines.
  • Built-in AI assistant for conversation summaries and draft creation, paired with multi-step workflow triggers.
  • Integrated calling dialer with one-click calling, automatic interaction logging, and voicemail drops.
  • Extensive marketplace connectors complemented by full REST API endpoints and webhooks for software stack integration.
  • Native iOS and Android mobile applications granting commercial teams full pipeline access during on-the-road client meetings.

What customers don't like about Top Producer

  • Substantial initial commitment starting around $109/user/month, with advanced reporting reserved for top tiers.
  • Lacks native enterprise SAML Single Sign-On (SSO) in standard plans, complicating centralized corporate authentication.
  • Lacks integrated electronic document signing tools, requiring external third-party subscriptions for digital contract signatures.
  • Multi-tenant public cloud hosting only, without on-premise installation choices or dedicated European data residency.

Verdict

Top Producer is a specialized real estate CRM platform engineered by Top Producer to manage property transactions, client relationships, and agent pipelines. The system centralizes buyer and seller leads, property listing data, automated communication cadences, and transaction milestone tracking. Operational productivity is enhanced by automated SMS and email follow-up triggers, contact relationship histories and built-in calling tools alongside AI-assisted client engagement. Agents benefit from native mobile access for on-site property showings, integrated document handling, and performance tracking across local brokerages. However, drawbacks include the absence of a free plan, with starting subscriptions at $109 per user monthly, alongside premium add-ons for MLS data sync. It serves as an outstanding operational hub for real estate agents, brokerages, and property teams seeking dedicated transaction workflows and lead conversion.

Compare Top Producer with other CRM platforms

1Product to compare no. 1
VS
2Product to compare no. 2
VS
3Product to compare no. 3 (optional)

Graphic comparison of Top Producer and other CRM platforms

No results found