OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

Nimble CRM review: 54 specs compared

Starting price:24.90 USD/user/moFree plan:noAI assistant:yesBuilt-in quotes and invoicing:noWorkflow automation:yes

Nimble CRM Review: Compare 54 technical specifications, 15 expert and video reviews and 3 best-of lists to see how this product ranks in the CRM Software category and whether it is worth buying.

Nimble CRM
7.8/10

Overall score

Score
7.8/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 62% of models
Score components

40%

7.4

Technical score

30%

8.1

Reviews score

30%

8.2

List score

▲Better than 62% of CRM software
7.4

Technical score

Technical score
7.4/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▼ Worse than 89% of models
Score components

25%

7.4

Product & Pricing

25%

7.8

Core CRM

20%

7.6

Sales & Automation

15%

8.3

Integrations & Access

15%

5.2

Security & Deployment

▼Worse than 89%
8.1

Reviews score

Reviews score
8.1/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▲ Better than 55% of models

80%

7.8

Average grade

20%

9.4

Popularity

Grades by review (15)
9 reviews + 6 videos, average 7.7/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
▲Better than 55%
8.2

List score

List score
8.2/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (3)
List score: in 3 of 44 lists (7%)
★Better than 90%
Pricing & Access

*Lowest paid plan per month, as listed on the vendor's website.

Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about Nimble CRM

Based on 9 · 6

Reviewers like how easy it is and the handy contact enrichment, but say reporting and workflow automation are missing.
Praised
Mixed views
Criticised
Pick a topic to see who said what
Loading category ranking...

Technical Specifications of CRM platform Nimble CRM

Technical score
Technical score
7.4/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
▼
<55-66-77-88-99-10
▼ Worse than 89% of models
Score components:

25%

7.4

Product & Pricing

25%

7.8

Core CRM

20%

7.6

Sales & Automation

15%

8.3

Integrations & Access

15%

5.2

Security & Deployment

7.4
Reviews score
8.1
List score
8.2
Starting price
24.9 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 24.9 USD/user/mo, which is lower than that of 88.1% of CRM platforms and equal to that of 0.2% of CRM platforms.
Business plan is $24.9 per user/month billed annually.
Billing period
Monthly, Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
Free trial
yes
This CRM platform offers a time-limited free trial.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Show more
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Prospector tool, web forms, and qualification workflows.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Supports multiple customizable pipelines, lists, and stuck deal alerts.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
1,000.
Show more
What reviewers say
AI assistant
yes
This CRM platform offers an AI assistant. 78.1% of CRM platforms offer this feature.
Nimble AI assists with message generation and relationship intelligence.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Lead scoring
no
This CRM platform does not support lead scoring. 19.8% of CRM platforms offer this feature.
N/A (basic contact scoring only via workaround, no native automated lead scoring model).
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Calculates projected revenue from deals based on pipeline stages and closing probabilities.
Show more
What reviewers say
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
yes
This CRM platform supports webhooks. 1.4% of CRM platforms support webhooks.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Official mobile app (Nimble CRM) available on iOS and Android.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Supports CSV format.
Show more
What reviewers say
Single sign-on (SSO)
no
This CRM platform does not support single sign-on. 23.2% of CRM platforms support single sign-on.
Not natively supported, requires third-party integrators like OneLogin or miniOrange.
Security certifications
SOC 2 Type II
Role-based permissions
no
This CRM platform does not support role-based permissions. 99.5% of CRM platforms support role-based permissions.
Admin and basic pipeline/activity permissions only.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
Detailed user activity history and audit logs.
Supported operating systems
Windows, macOS, iOS, Android
Show more

Nimble CRM vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Nimble AI assists with message generation and relationship intelligence.
  • 14.1 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Nimble CRM
    the average CRM platform
    Nimble CRM has a lower starting price than the average CRM platform (24.9 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    24.90 USD/user/mo vs 39 USD/user/mo
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Calculates projected revenue from deals based on pipeline stages and closing probabilities.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
  • 2.5% higher review score
    Reviews score
    8.1/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    ▼
    <55-66-77-88-99-10
    ▲ Better than 55% of models

    80%

    7.8

    Average grade

    20%

    9.4

    Popularity

    Grades by review (15)
    9 reviews + 6 videos, average 7.7/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.1 vs 7.9
  • 2.5% higher review score
    Reviews score
    8.1/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    ▼
    <55-66-77-88-99-10
    ▲ Better than 55% of models

    80%

    7.8

    Average grade

    20%

    9.4

    Popularity

    Grades by review (15)
    9 reviews + 6 videos, average 7.7/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.1 vs 7.9
  • 14.1 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Nimble CRM
    the average CRM platform
    Nimble CRM has a lower starting price than the average CRM platform (24.9 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    24.90 USD/user/mo vs 39 USD/user/mo
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Nimble AI assists with message generation and relationship intelligence.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Calculates projected revenue from deals based on pipeline stages and closing probabilities.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (25,000 contacts vs unlimited contacts).
    Base capacity limit included; additional blocks of 10,0 can be purchased.
    25,000 contacts vs unlimited contacts
  • No role-based permissions
    This CRM platform does not support role-based permissions, while the average CRM platform does. 99.3% of CRM platforms support role-based permissions.
    Admin and basic pipeline/activity permissions only.
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Relationship CRM lacking native quote generation or invoicing modules.
  • Less included file storage
    This CRM platform includes less file storage than the average CRM platform (2 GB vs 10 GB).
    2 GB vs 10 GB
  • 1.6% worse value for money
    Nimble CRM offers worse value for money than the average CRM platform (8.21 vs 8.3).
    8.21 vs 8.34
  • 1.6% worse value for money
    Nimble CRM offers worse value for money than the average CRM platform (8.21 vs 8.3).
    8.21 vs 8.34
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (25,000 contacts vs unlimited contacts).
    Base capacity limit included; additional blocks of 10,0 can be purchased.
    25,000 contacts vs unlimited contacts
  • Less included file storage
    This CRM platform includes less file storage than the average CRM platform (2 GB vs 10 GB).
    2 GB vs 10 GB
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Relationship CRM lacking native quote generation or invoicing modules.
  • No role-based permissions
    This CRM platform does not support role-based permissions, while the average CRM platform does. 99.3% of CRM platforms support role-based permissions.
    Admin and basic pipeline/activity permissions only.

Video reviews

Hands-on testing and real-world video evaluations

7.0
LeadLoft
≈ estimated
26/05/2025
Hands-on review · demo of contacts, deals and AI prospecting
Verdict
Nimble CRM is powerful and customizable, but more complicated to use than simpler options.
7.0
blungo
≈ estimated
07/06/2021
Hands-on review · contacts, social and pricing
Verdict
Nimble CRM suits contact-focused teams that use social media, but deal-focused businesses should choose another CRM.
8.0
Dan Thorne
≈ estimated
20/01/2025
Overview · pros and cons, no hands-on testing
Verdict
Nimble CRM is a solid, easy-to-use option for small businesses, but companies with complex needs may outgrow it.
8.0
Ron Tester
≈ estimated
20/11/2024
Short overview · features and who it suits, personal use not covered
Verdict
Nimble CRM is easy to use and suits small businesses and social selling, though it is too limited for larger organizations.
7.0
Wise Explainer
≈ estimated
26/08/2024
Short overview · features and limits, personal use not covered
Verdict
Nimble CRM is simple and social-focused, suited to small teams, but it lacks advanced reporting, automation and customization.
7.0
TechnologyAdvice
≈ estimated
11/06/2021
Overview · features, pros and cons
Verdict
Nimble CRM is a top-rated product overall, but its email marketing is weak.
Brand video
Brand video

Expert reviews

In-depth analysis and verdict from leading tech publications

8.0
stylefactoryproductions.com
✓ explicit
06/02/2025
Hands-on review · Email sync
Verdict
Nimble CRM logs every email to a contact automatically and syncs well with Microsoft 365, but its inbox can't show other folders.
8.0
pcmag.com
✓ explicit
23/03/2016
Hands-on review · Social contact hub
Verdict
Nimble CRM suits anyone who juggles email and social messages, keeping each contact's conversations in one place, though Facebook messages don't sync.
8.0
techradar.com
✓ explicit
03/12/2019
Hands-on test · Social CRM
Verdict
Nimble CRM is simple to learn and suits small businesses and sales teams, with social contact enrichment, but its support hours and sync controls are limited.
7.0
crm.org
≈ estimated
28/10/2025
Hands-on review · Social contact manager
Verdict
Nimble CRM is a contact manager with a social focus for solo sellers and small teams, strong on follow-up reminders but limited in automation and deep reporting.
7.8
techrepublic.com
✓ explicit
10/09/2024
Feature review · Workflow tools
Verdict
Nimble CRM is a sales and marketing tool for Microsoft 365 or Google Workspace users, with useful stay-in-touch reminders, though some users find its pipeline limited.
9.0
marketingtoolpro.com
≈ estimated
24/05/2025
Hands-on review · Small-team CRM
Verdict
Nimble CRM is quick to start for small teams and shows social profiles on each contact, though its automation is basic and it lacks a phone dialer.
7.8
softabase.com
✓ explicit
13/02/2026
Hands-on review · Relationship CRM
Verdict
Nimble CRM is a relationship-focused CRM for consultants and small teams, with a flat price and LinkedIn tools, but it lacks complex automation and enterprise features.
8.0
blogducrm.fr
✓ explicit
31/08/2023
Full review · Contact enrichment
Verdict
Nimble CRM suits sales teams and solo sellers who want contacts enriched with company and social data, but its reporting tools are lacking.
7.8
softabase.com
✓ explicit
13/02/2026
Expert review · LinkedIn prospecting
Verdict
Nimble CRM suits consultants and small firms that prospect on LinkedIn, thanks to its browser extension, but its pipeline and marketing tools are basic.

Third-party reviews

What we like about Nimble CRM

  • Smart browser extension enriching contact cards automatically with social intelligence.
  • Unified relationship timeline aggregating emails, calendar meetings, and social touches.
  • Fast setup ideal for networkers, consultants, and relationship-driven agencies.
  • Affordable single-tier subscription pricing with transparent feature access.

What we don't like about Nimble CRM

  • Sales deal pipeline customization options are basic compared to specialized CRM tools.
  • Strict contact limits on the standard plan requiring paid add-on upgrades for large lists.
  • Reporting capabilities offer limited flexibility for complex sales performance analysis.

Verdict

Nimble CRM is a cloud-based customer relationship management platform designed specifically for small businesses and solo entrepreneurs, featuring strict native integration with Google Workspace and Microsoft 365 alongside built-in iOS and Android mobile apps. Key technical characteristics include its unique Nimble Prospector browser extension, automated social media profile matching (across LinkedIn, X, and Facebook), and customizable Kanban-style deal pipelines and multi-departmental workflows. Main pros include seamless two-way inbox/calendar synchronization, automated contact data enrichment from signatures and websites, and highly intuitive contact management that reduces manual data entry. However, notable cons include restrictive data caps such as a small 2GB per-user file storage limit, feature gates requiring paid add-ons for expanded email marketing and web forms, and a lack of advanced reporting metrics compared to enterprise-tier competitors.

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