OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

Karlia review: 54 specs compared

Starting price:29 USD/user/moFree plan:noAI assistant:noBuilt-in quotes and invoicing:yesWorkflow automation:yes

Karlia Review: Compare 54 technical specifications and 4 expert and video reviews to see how this product ranks in the CRM Software category and whether it is worth buying.

Karlia
8.1/10

Overall score

Score
8.1/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 75% of models
Score components

40%

8.4

Technical score

30%

8.3

Reviews score

30%

?

List scoreNot enough data yet, so we use 7.5, the mark of a weaker model in this category

â–²Better than 75% of CRM software
8.4

Technical score

Technical score
8.4/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 73% of models
Score components

25%

8.2

Product & Pricing

25%

9.0

Core CRM

20%

7.2

Sales & Automation

15%

8.4

Integrations & Access

15%

9.4

Security & Deployment

â–²Better than 73%
8.3

Reviews score

Reviews score
8.3/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 73% of models

80%

8.3

Average grade

20%

8.3

Popularity

Grades by review (4)
2 reviews + 2 videos, average 8.7/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
â–²Better than 73%
?

List score

List score
7.5/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (0)
Not in any best-of list yet, so this part counts as 7.5. Models in a list get 8 to 10.
Not in any best-of list yet
Pricing & Access
Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about Karlia

Based on 2 · 2

Reviewers like having everything in one suite, but most feel the price is too high for what you get.
Praised
Criticised
Pick a topic to see who said what
Loading category ranking...

CRM Software product ranking

Ranked #61 of 242 products in CRM Software (Overall score)

Technical Specifications of CRM platform Karlia

Technical score
Technical score
8.4/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 73% of models
Score components:

25%

8.2

Product & Pricing

25%

9.0

Core CRM

20%

7.2

Sales & Automation

15%

8.4

Integrations & Access

15%

9.4

Security & Deployment

8.4
Reviews score
8.3
List score
?
Starting price
29 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 29 USD/user/mo, which is lower than that of 54.3% of CRM platforms and equal to that of 22.4% of CRM platforms.
Starter plan starts at €29/user/month billed annually or €35 billed monthly.
Billing period
Monthly, Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
15-day free trial on all plans.
Free trial
yes
This CRM platform offers a time-limited free trial.
15-day free trial without credit card.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Show more
What reviewers say
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Custom fields and tags on records.
Show more
AI assistant
no
This CRM platform does not offer an AI assistant. 22% of CRM platforms offer this feature.
French business CRM without native generative AI assistant.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Automated reminders and workflow triggers.
Lead scoring
no
This CRM platform does not support lead scoring. 19.8% of CRM platforms offer this feature.
Pipeline management without automated lead scoring.
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Email sync and tracking with Outlook and Gmail.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Sales revenue forecasting and pipeline tracking.
Show more
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
Integrations with Zapier, Stripe, and French banking partners.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
REST API with documentation.
Webhooks
yes
This CRM platform supports webhooks. 1.4% of CRM platforms support webhooks.
Webhooks support.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Native iOS and Android mobile apps.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
CSV and Excel data import/export tools.
Show more
Single sign-on (SSO)
yes
This CRM platform supports single sign-on. 76.9% of CRM platforms support single sign-on.
Single sign-on via Google and Microsoft.
Security certifications
None published
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Role-based user permissions.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
Audit log tracking user activities and changes.
Supported operating systems
Web, iOS, Android
Show more

Karlia vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    Single sign-on via Google and Microsoft.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Sales revenue forecasting and pipeline tracking.
  • Offers European data residency
    This CRM platform offers European data residency, while the average CRM platform does not. 21.6% of CRM platforms offer European data residency.
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (20 GB vs 10 GB).
    20 GB vs 10 GB
  • In-quote online payments
    This CRM platform supports online payments within quotes, while the average CRM platform does not. 32% of CRM platforms support online payments within quotes.
  • Supports project management
    This CRM platform supports project management, while the average CRM platform does not. 25.6% of CRM platforms support project management.
    Project planning, task tracking, time tracking, and support tickets.
  • Built-in e-signature
    This CRM platform has built-in e-signature, while the average CRM platform does not. 22.5% of CRM platforms offer built-in e-signature.
    Built-in electronic signature for quotes and contracts.
  • Offers a client portal
    This CRM platform offers a client portal, while the average CRM platform does not. 36.3% of CRM platforms offer this feature.
    Dedicated external client portal: yes
  • 5.1% higher review score
    Reviews score
    8.3/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    â–¼
    <55-66-77-88-99-10
    â–² Better than 73% of models

    80%

    8.3

    Average grade

    20%

    8.3

    Popularity

    Grades by review (4)
    2 reviews + 2 videos, average 8.7/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.3 vs 7.9
  • 4% better value for money
    Karlia offers better value for money than the average CRM platform (8.67 vs 8.3).
    8.67 vs 8.34
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (20 GB vs 10 GB).
    20 GB vs 10 GB
  • 10 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Karlia
    the average CRM platform
    Karlia has a lower starting price than the average CRM platform (29 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    29 USD/user/mo vs 39 USD/user/mo
  • Supports project management
    This CRM platform supports project management, while the average CRM platform does not. 25.6% of CRM platforms support project management.
    Project planning, task tracking, time tracking, and support tickets.
  • Offers a client portal
    This CRM platform offers a client portal, while the average CRM platform does not. 36.3% of CRM platforms offer this feature.
    Dedicated external client portal: yes
  • Supports time tracking
    This CRM platform supports time tracking, while the average CRM platform does not. 20.1% of CRM platforms offer this feature.
    Native billable time tracking and task timer: yes
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Sales revenue forecasting and pipeline tracking.
  • In-quote online payments
    This CRM platform supports online payments within quotes, while the average CRM platform does not. 32% of CRM platforms support online payments within quotes.
  • Built-in e-signature
    This CRM platform has built-in e-signature, while the average CRM platform does not. 22.5% of CRM platforms offer built-in e-signature.
    Built-in electronic signature for quotes and contracts.
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (2-4 languages vs English only).
    2-4 languages vs English only
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
    Single sign-on via Google and Microsoft.
  • Offers European data residency
    This CRM platform offers European data residency, while the average CRM platform does not. 21.6% of CRM platforms offer European data residency.
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4

Video reviews

Hands-on testing and real-world video evaluations

9.0
StackGuide
≈ estimated
12/05/2026
Hands-on review · live test and pricing overview
Verdict
Karlia is hosted in France on OVH and feature-rich with an ergonomic interface, but its two-user minimum raises the starting price.
7.0
As2Click - Cyril High Play
≈ estimated
18/08/2023
Presentation walkthrough · account setup and feature tour
Verdict
Karlia is a fairly complete tool worth trying, though quote customisation felt unfinished during the walkthrough.

Expert reviews

In-depth analysis and verdict from leading tech publications

9.0
leblogdudirigeant.com
≈ estimated
20/10/2021
Hands-on test · Invoicing and CRM
Verdict
Karlia is a French invoicing and CRM tool whose email sync and automatic follow-ups suit small firms, though it takes time to learn.
9.6
lesentrepreneuses.fr
✓ explicit
31/03/2026
Feature review · French all-in-one CRM
Verdict
Karlia is a French-made CRM that puts quotes, invoices, projects and email tracking in one place, though it requires at least 2 users and has no mobile app.

Third-party reviews

What customers like about Karlia

  • Modern cloud CRM and ERP suite unifying prospecting, quote generation, order processing, and recurring billing
  • Highly visual pipeline tracking with custom stages, collaborative team agendas, and activity tracking
  • Comprehensive French compliance including legal invoicing requirements and electronic document archiving
  • Transparent pricing and unified data model eliminating the need for multiple disparate business tools

What customers don't like about Karlia

  • Smaller brand recognition and smaller third-party application marketplace compared to global CRM leaders
  • Advanced enterprise custom permissions and custom code scripting are relatively limited
  • Focus is primarily European, with fewer native integrations for non-European payment processors

Verdict

Karlia is a modern cloud ERP and CRM platform tailored for small and medium-sized enterprises in Europe, connecting sales prospecting and deal management with quoting, project delivery, inventory tracking, and accounting synchronization. It delivers customizable kanban sales pipelines, digital quote signing, automated subscription invoicing, task management, and fine-grained user permissions. Primary advantages include its complete operational continuity connecting commercial pipelines to fulfillment and accounting, strict European GDPR compliance, and a modern, cohesive interface. Drawbacks include a smaller catalog of third-party integrations, strong optimization around French and European administrative practices, and basic advanced marketing automation capabilities.

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