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Hisense New Comfort AMW2-20U4SZD1 Review | 46 Data compared

Avg. price:~£1,170Cooling capacity:3.5 kWSeasonal cooling efficiency (SEER):6.1Maximum indoor-unit sound power level:56 dB

Hisense New Comfort AMW2-20U4SZD1 Review: Compare 46 technical specifications and user reviews to see how this product ranks in the Air Conditioners category and whether it is worth buying.

Hisense New Comfort AMW2-20U4SZD1
7.2/10

Overall score

Score
7.2/ 10
✕
What it is
An overall evaluation of products in the Air Conditioners category, based on technical analysis and user reviews.
When it matters
When you need a quick reference for identifying the best products in the Air Conditioners category.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 71% of models
Score components

80%

7.1

Technical score

20%

7.7

User score

â–¼Worse than 71% of air conditioners
5.4

Value for money

Value for money
5.4/ 10
✕
What it is
An indicator that combines the overall score of products in the Air Conditioners category with their prices.
When it matters
When you are comparing products in the Air Conditioners category and want a good balance between quality and price.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 94% of models
Score components

70%

7.2

Overall score

30%

1.0

Price

â–¼Worse than 94%
7.1

Technical score

Technical score
7.1/ 10
✕
What it is
An assessment of technical performance for products in the Air Conditioners category across these key areas: Performance, Features, Design.
When it matters
When you want to compare products in the Air Conditioners category by technical performance, specifications, and available features.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 69% of models
Score components

40%

4.3

Performance

40%

9.3

Features

20%

8.6

Design

â–¼Worse than 69%
7.7

User score

User score
7.7/ 10
✕
What it is
A rating that combines user reviews with the total review volume for products in the Air Conditioners category.
When it matters
When you want to know how products in the Air Conditioners category perform in everyday use and how reliable owners find them over time.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 89% of models
Score components

70%

8.2

User ratings

30%

6.6

Number of reviews

Based on ratings from across the web.
â–¼Worse than 89%
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Best prices
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Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.
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Air Conditioners model ranking

Ranked #66 of 178 models in Air Conditioners (Overall score)

Technical Specifications of air conditioner Hisense New Comfort AMW2-20U4SZD1

Technical score
Technical score
7.1/ 10
✕
What it is
An assessment of technical performance for products in the Air Conditioners category across these key areas: Performance, Features, Design.
When it matters
When you want to compare products in the Air Conditioners category by technical performance, specifications, and available features.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 69% of models
Score components:

40%

4.3

Performance

40%

9.3

Features

20%

8.6

Design

7.1
User score
User score
7.7/ 10
✕
What it is
A rating that combines user reviews with the total review volume for products in the Air Conditioners category.
When it matters
When you want to know how products in the Air Conditioners category perform in everyday use and how reliable owners find them over time.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 89% of models
Score components

70%

8.2

User ratings

30%

6.6

Number of reviews

Based on ratings from across the web.
7.7
Popularity
Popularity
6.6/ 10
✕
What it is
An indicator based on the number of reviews received by products in the Air Conditioners category.
When it matters
When you prefer products in the Air Conditioners category that have been chosen and reviewed by many other buyers.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 75% of models
Popularity:
Hisense New Comfort AMW2-20U4SZD1 has a popularity score of 6.6 points, which is higher than 74.7% of products in this category.
6.6
Value for money
Value for money
5.4/ 10
✕
What it is
An indicator that combines the overall score of products in the Air Conditioners category with their prices.
When it matters
When you are comparing products in the Air Conditioners category and want a good balance between quality and price.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 94% of models
Score components:

70%

7.2

Overall score

30%

1.0

Price

5.4
Split configuration
dual split
Cooling capacity
3.5 kW
Market range: <2.5 kW – >5.5 kW
This air conditioner delivers a cooling capacity of 3.5 kW, which is higher than that of 45.9% of air conditioners and the same as that of 20% of air conditioners.
Indoor-unit capacity configuration
2× 12000 BTU/h
Seasonal cooling efficiency (SEER)
6.1
Market range: <6 – >7.5
This air conditioner has a SEER rating of 6.1, which is lower than that of 62.2% of air conditioners and the same as that of 34% of air conditioners.
Seasonal heating efficiency (SCOP)
4
Market range: <4 – >5
This air conditioner has a SCOP rating of 4, which is higher than that of 4.4% of air conditioners and the same as that of 49.4% of air conditioners.
Show more
Inverter compressor
yes
Does this air conditioner use an inverter compressor? yes. 12.4% of air conditioners do, while 87.6% do not.
Heating function
yes
Can this air conditioner heat the room? yes. 7.3% of air conditioners can, while 92.7% cannot.
Active air purification
yes
Does this air conditioner actively purify the air? yes. 73.7% of air conditioners do, while 26.4% do not.
Includes active air purification such as ionization, plasma, or UV treatment.
Dehumidification mode
yes
Does this air conditioner include dehumidification mode? yes. 6.8% of air conditioners do, while 93.2% do not.
Fan-only mode
yes
Does this air conditioner offer fan-only mode? yes. 6.2% of air conditioners do, while 93.8% do not.
Show more
Color
white
Body material
plastic
Display
yes
This air conditioner includes a display (yes); 18% of air conditioners do not, while 82% do.
Display position
front center
Physical control methods
remote control
This air conditioner provides remote control physical controls, ahead of 1.1% of air conditioners and equal to 81.5%.
Show more

Hisense New Comfort AMW2-20U4SZD1 vs the average air conditioner

246810TotalPerformanceFeaturesDesign
  • Includes an activated carbon filter
    This air conditioner includes an activated carbon filter, while the average air conditioner does not include an activated carbon filter.
  • Includes a HEPA filter
    This air conditioner includes a HEPA filter, while the average air conditioner does not include a HEPA filter.
  • Active air purification
    Does this air conditioner actively purify the air? yes. What about the average air conditioner? no.
    Includes active air purification such as ionization, plasma, or UV treatment.
  • 1.5 cm lower indoor unit
    This air conditioner has a lower indoor-unit height than the average air conditioner (27.5 cm vs 29 cm).
    27.5 cm vs 29 cm
  • 15 m² larger room coverage
    This air conditioner covers a larger room area than the average air conditioner (50 m² vs 35 m²).
    50 m² vs 35 m²
  • 6.55x more popular
    Hisense New Comfort AMW2-20U4SZD1 is more popular than the average air conditioner (6.55 vs 1).
    6.55 vs 1
  • 5 m³/h higher indoor-unit airflow
    This air conditioner delivers a higher indoor airflow rate than the average air conditioner (600 m³/h vs 595 m³/h).
    600 m³/h vs 595 m³/h
  • 6.55x more popular
    Hisense New Comfort AMW2-20U4SZD1 is more popular than the average air conditioner (6.55 vs 1).
    6.55 vs 1
  • 15 m² larger room coverage
    This air conditioner covers a larger room area than the average air conditioner (50 m² vs 35 m²).
    50 m² vs 35 m²
  • 5 m³/h higher indoor-unit airflow
    This air conditioner delivers a higher indoor airflow rate than the average air conditioner (600 m³/h vs 595 m³/h).
    600 m³/h vs 595 m³/h
  • Includes an activated carbon filter
    This air conditioner includes an activated carbon filter, while the average air conditioner does not include an activated carbon filter.
  • Includes a HEPA filter
    This air conditioner includes a HEPA filter, while the average air conditioner does not include a HEPA filter.
  • Active air purification
    Does this air conditioner actively purify the air? yes. What about the average air conditioner? no.
    Includes active air purification such as ionization, plasma, or UV treatment.
  • 1.5 cm lower indoor unit
    This air conditioner has a lower indoor-unit height than the average air conditioner (27.5 cm vs 29 cm).
    27.5 cm vs 29 cm
  • Does not support comfort airflow mode
    This air conditioner does not support comfort airflow mode, while the average air conditioner supports comfort airflow mode.
  • 0.2 points lower seasonal cooling efficiency
    This air conditioner has a lower seasonal cooling efficiency (SEER) than the average air conditioner (6.1 vs 6.3).
    6.1 vs 6.3
  • 1 dB higher outdoor sound power
    This air conditioner operates with a louder outdoor unit than the average air conditioner (63 dB vs 62 dB).
    63 dB vs 62 dB
  • 2.34x more expensive
    Hisense New Comfort AMW2-20U4SZD1 is more expensive than the average air conditioner (£1,170 vs £500).
    £1,170 vs £500
  • 32.5% worse value for money
    Hisense New Comfort AMW2-20U4SZD1 offers worse value for money than the average air conditioner (5.37 vs 7.1).
    5.37 vs 7.12
  • 0.5 cm deeper indoor unit
    This air conditioner has a deeper indoor unit than the average air conditioner (21 cm vs 20.5 cm).
    21 cm vs 20.5 cm
  • 3.8% lower user score
    User score
    7.7/ 10
    ✕
    What it is
    A rating that combines user reviews with the total review volume for products in the Air Conditioners category.
    When it matters
    When you want to know how products in the Air Conditioners category perform in everyday use and how reliable owners find them over time.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Hisense New Comfort AMW2-20U4SZD1
    the average air conditioner
    Hisense New Comfort AMW2-20U4SZD1 has a lower user score than the average air conditioner (7.71 vs 8.000).
    7.71 vs 8
  • 1 cm wider indoor unit
    This air conditioner has a wider indoor unit than the average air conditioner (81.5 cm vs 80.5 cm).
    81.5 cm vs 80.5 cm
  • 2.34x more expensive
    Hisense New Comfort AMW2-20U4SZD1 is more expensive than the average air conditioner (£1,170 vs £500).
    £1,170 vs £500
  • 32.5% worse value for money
    Hisense New Comfort AMW2-20U4SZD1 offers worse value for money than the average air conditioner (5.37 vs 7.1).
    5.37 vs 7.12
  • 3.8% lower user score
    User score
    7.7/ 10
    ✕
    What it is
    A rating that combines user reviews with the total review volume for products in the Air Conditioners category.
    When it matters
    When you want to know how products in the Air Conditioners category perform in everyday use and how reliable owners find them over time.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Hisense New Comfort AMW2-20U4SZD1
    the average air conditioner
    Hisense New Comfort AMW2-20U4SZD1 has a lower user score than the average air conditioner (7.71 vs 8.000).
    7.71 vs 8
  • 0.2 points lower seasonal cooling efficiency
    This air conditioner has a lower seasonal cooling efficiency (SEER) than the average air conditioner (6.1 vs 6.3).
    6.1 vs 6.3
  • 1 dB higher outdoor sound power
    This air conditioner operates with a louder outdoor unit than the average air conditioner (63 dB vs 62 dB).
    63 dB vs 62 dB
  • Does not support comfort airflow mode
    This air conditioner does not support comfort airflow mode, while the average air conditioner supports comfort airflow mode.
  • 0.5 cm deeper indoor unit
    This air conditioner has a deeper indoor unit than the average air conditioner (21 cm vs 20.5 cm).
    21 cm vs 20.5 cm
  • 1 cm wider indoor unit
    This air conditioner has a wider indoor unit than the average air conditioner (81.5 cm vs 80.5 cm).
    81.5 cm vs 80.5 cm

Third-party reviews

Based on ratings from across the web.
Reviews last updated: August 2026 · How we calculate this

What we like about Hisense New Comfort AMW2-20U4SZD1

  • Efficient multi-split design that saves outdoor space by powering multiple indoor units
  • Uses advanced 3D Inverter technology which reduces energy consumption compared to traditional units
  • Provides stable temperature maintenance and avoids sudden fluctuations
  • Offers versatile multi-mode settings including cooling, heating (heat pump), and dehumidification
  • Includes convenient features such as a sleep timer, auto-diagnosis, and automated overload protection
  • Good value for money offering modern features at a competitive price segment

What we don't like about Hisense New Comfort AMW2-20U4SZD1

  • Wi-Fi connectivity is optional and often requires purchasing a separate module
  • The constant, highly visible LED temperature display on the unit can be overly bright and annoying at night
  • Some long-term users note a higher failure rate and harder-to-find replacement parts compared to premium brands
  • Can operate with noticeable noise in smaller spaces if not perfectly configured

Verdict

The Hisense New Comfort AMW2-20U4SZD1 is a dual-split inverter outdoor air conditioner unit featuring a 5.8 kW cooling capacity and a 6.4 kW heating capacity, utilizing R410A refrigerant with an airflow rate of 3,000 m³/h. Its main advantages include high energy efficiency with a 5.7 SEER and 3.8 SCOP rating, a stable Twin Rotary inverter compressor that cuts starting current by half, and integrated smart app controls for multi-zone remote adjustment. However, it relies on older R410A refrigerant rather than the more modern and eco-friendly R32, and the outdoor unit's operational noise can be noticeable under maximum load.

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