OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

LionDesk review: 54 specs compared

Starting price:25 USD/user/moFree plan:noAI assistant:yesBuilt-in quotes and invoicing:noWorkflow automation:yes

LionDesk Review: Compare 54 technical specifications and 4 expert and video reviews to see how this product ranks in the CRM Software category and whether it is worth buying.

LionDesk
7.8/10

Overall score

Score
7.8/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 60% of models
Score components

40%

7.8

Technical score

30%

8.1

Reviews score

30%

?

List scoreNot enough data yet, so we use 7.5, the mark of a weaker model in this category

â–²Better than 60% of CRM software
7.8

Technical score

Technical score
7.8/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 54% of models
Score components

25%

7.5

Product & Pricing

25%

8.0

Core CRM

20%

7.5

Sales & Automation

15%

9.2

Integrations & Access

15%

7.0

Security & Deployment

â–²Better than 54%
8.1

Reviews score

Reviews score
8.1/ 10
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 55% of models

80%

8.1

Average grade

20%

8.3

Popularity

Grades by review (4)
1 review + 3 videos, average 8.1/10. Reviews count 30% of the overall score.
User ratings collected online are not part of this score.
â–²Better than 55%
?

List score

List score
7.5/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (0)
Not in any best-of list yet, so this part counts as 7.5. Models in a list get 8 to 10.
Not in any best-of list yet
Pricing & Access
Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.

What reviewers say about LionDesk

Based on 1 · 3

Reviewers like the range of communication channels and the campaign follow-up tools, with no common complaints.
Praised
Pick a topic to see who said what
Loading category ranking...

CRM Software product ranking

Ranked #97 of 242 products in CRM Software (Overall score)

Technical Specifications of CRM platform LionDesk

Technical score
Technical score
7.8/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 54% of models
Score components:

25%

7.5

Product & Pricing

25%

8.0

Core CRM

20%

7.5

Sales & Automation

15%

9.2

Integrations & Access

15%

7.0

Security & Deployment

7.8
Reviews score
8.1
List score
?
Starting price
25 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 25 USD/user/mo, which is lower than that of 77.8% of CRM platforms and equal to that of 10.2% of CRM platforms.
Billing period
Monthly, Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
Free trial
yes
This CRM platform offers a time-limited free trial.
30 days.
Minimum seats
1 seat
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 1 seat, which is lower than that of 1.9% of CRM platforms and equal to that of 98.1% of CRM platforms.
Show more
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Lead ingestion from Zillow, Realtor.com, Trulia, and web forms.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Visual transaction pipelines and closing stage tracking.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Show more
AI assistant
yes
This CRM platform offers an AI assistant. 78.1% of CRM platforms offer this feature.
LionDesk AI Lead Follow-up (Gabby) qualifies inbound leads via automated SMS.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Drip campaigns, automated follow-up tasks, and date-based automations.
Lead scoring
no
This CRM platform does not support lead scoring. 19.8% of CRM platforms offer this feature.
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Sales forecasting
no
This CRM platform does not support sales forecasting. 15% of CRM platforms offer this feature.
Show more
What reviewers say
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
LionDesk Marketplace with real estate tools and Zapier connectors.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
yes
This CRM platform supports webhooks. 1.4% of CRM platforms support webhooks.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Native iOS and Android mobile apps for contact management and calling.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Show more
What reviewers say
Single sign-on (SSO)
no
This CRM platform does not support single sign-on. 23.2% of CRM platforms support single sign-on.
Security certifications
SOC 2
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Role-based access levels for agents, assistants, and brokers.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
System activity tracking for client interactions.
Supported operating systems
Web, iOS, Android
Show more

LionDesk vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    LionDesk AI Lead Follow-up (Gabby) qualifies inbound leads via automated SMS.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Integrated video email, SMS text messaging, and phone calling.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
    Automated video email and multi-step SMS drip cadences.
  • 14 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    LionDesk
    the average CRM platform
    LionDesk has a lower starting price than the average CRM platform (25 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    25 USD/user/mo vs 39 USD/user/mo
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Built-in phone dialer, custom phone numbers, and two-way SMS.
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Dedicated real estate CRM: property transaction coordination, open house lead capture, and closing checklists.
  • 2.5% higher review score
    Reviews score
    8.1/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    â–¼
    <55-66-77-88-99-10
    â–² Better than 55% of models

    80%

    8.1

    Average grade

    20%

    8.3

    Popularity

    Grades by review (4)
    1 review + 3 videos, average 8.1/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.1 vs 7.9
  • 1.5% better value for money
    LionDesk offers better value for money than the average CRM platform (8.47 vs 8.3).
    8.47 vs 8.34
  • 2.5% higher review score
    Reviews score
    8.1/ 10
    ✕
    What it is
    Average grade from independent test sites, magazines and video reviewers, 1–10.
    How we count it
    Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
    Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
    Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
    Share: Reviews count 30% of the overall score.
    Score distribution
    â–¼
    <55-66-77-88-99-10
    â–² Better than 55% of models

    80%

    8.1

    Average grade

    20%

    8.3

    Popularity

    Grades by review (4)
    1 review + 3 videos, average 8.1/10. Reviews count 30% of the overall score.
    User ratings collected online are not part of this score.
    8.1 vs 7.9
  • 1.5% better value for money
    LionDesk offers better value for money than the average CRM platform (8.47 vs 8.3).
    8.47 vs 8.34
  • 14 USD/user/mo $/user/mo lower starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    LionDesk
    the average CRM platform
    LionDesk has a lower starting price than the average CRM platform (25 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    25 USD/user/mo vs 39 USD/user/mo
  • Offers real estate features or templates
    This CRM platform offers real estate features or templates, while the average CRM platform does not. 11.3% of CRM platforms offer this support.
    Dedicated real estate CRM: property transaction coordination, open house lead capture, and closing checklists.
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    LionDesk AI Lead Follow-up (Gabby) qualifies inbound leads via automated SMS.
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
    Automated video email and multi-step SMS drip cadences.
  • Calling and dialler tools
    This CRM platform offers calling and dialler tools, while the average CRM platform does not. 31.1% of CRM platforms offer calling and dialler tools.
    Built-in phone dialer, custom phone numbers, and two-way SMS.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Integrated video email, SMS text messaging, and phone calling.
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (10,000 contacts vs unlimited contacts).
    10,000 contacts vs unlimited contacts
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Real estate transaction tracking; lacks native CPQ/invoice generator.
  • Less included file storage
    This CRM platform includes less file storage than the average CRM platform (5 GB vs 10 GB).
    5 GB vs 10 GB
  • Lower contact limit
    This CRM platform includes fewer contacts than the average CRM platform (10,000 contacts vs unlimited contacts).
    10,000 contacts vs unlimited contacts
  • Less included file storage
    This CRM platform includes less file storage than the average CRM platform (5 GB vs 10 GB).
    5 GB vs 10 GB
  • No built-in quotes or invoicing
    This CRM platform does not include built-in quotes and invoicing, while the average CRM platform does. 91.9% of CRM platforms include built-in quotes and invoicing.
    Real estate transaction tracking; lacks native CPQ/invoice generator.

Video reviews

Hands-on testing and real-world video evaluations

8.0
Helpful Solutions
≈ estimated
16/05/2025
Short review · pros, cons and verdict
Verdict
LionDesk is a reliable choice for real estate professionals, but its transaction management is limited.
7.0
Olivia Santos
≈ estimated
12/04/2025
Short review · features, price and fit
Verdict
LionDesk works well for solo agents and small teams, but is less suited to large teams that need customization.
8.0
Wise Explainer
≈ estimated
26/08/2024
Short overview · features and limits
Verdict
LionDesk suits real estate teams well, but its interface, pricing and integrations are weak spots.
Not graded
Hands-on video, no verdict
Brand video
Brand video
Brand video

Expert reviews

In-depth analysis and verdict from leading tech publications

9.4
theclose.com
✓ explicit
07/11/2024
Hands-on review · Real estate CRM
Verdict
LionDesk is a simple real estate CRM for agents who want calls, texts and drip campaigns without extra clutter, though its AI assistant has been removed.

Third-party reviews

What customers like about LionDesk

  • Dedicated real estate modules with property inventory tracking, buyer-seller matching, and closing pipelines.
  • Built-in AI assistant for conversation summaries and draft creation, paired with multi-step workflow triggers.
  • Integrated calling dialer with one-click calling, automatic interaction logging, and voicemail drops.
  • Extensive marketplace connectors complemented by full REST API endpoints and webhooks for software stack integration.
  • Native iOS and Android mobile applications granting commercial teams full pipeline access during on-the-road client meetings.

What customers don't like about LionDesk

  • Absence of a permanent free plan, requiring an ongoing recurring subscription starting around $25/user/month.
  • Lacks native enterprise SAML Single Sign-On (SSO) in standard plans, complicating centralized corporate authentication.
  • Lacks integrated electronic document signing tools, requiring external third-party subscriptions for digital contract signatures.
  • Multi-tenant public cloud hosting only, without on-premise installation choices or dedicated European data residency.

Verdict

LionDesk is a specialized real estate CRM platform engineered by LionDesk to manage property transactions, client relationships, and agent pipelines. The system centralizes buyer and seller leads, property listing data, automated communication cadences, and transaction milestone tracking. Operational productivity is enhanced by automated SMS and email follow-up triggers, contact relationship histories and built-in calling tools alongside AI-assisted client engagement. Agents benefit from native mobile access for on-site property showings, integrated document handling, and performance tracking across local brokerages. However, drawbacks include the absence of a free plan, with starting subscriptions at $25 per user monthly, alongside premium add-ons for MLS data sync. It serves as an outstanding operational hub for real estate agents, brokerages, and property teams seeking dedicated transaction workflows and lead conversion.

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