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Toshiba Haori 12000/13000 BTU Review | 46 Data compared

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  • Avg. price in UK: ~£1,160
  • Avg. price in US: ~$1,580
  • Cooling capacity: 3.5 kW
  • Seasonal cooling efficiency (SEER): 8.6
  • Maximum indoor-unit sound power level: 56 dB

Toshiba Haori 12000/13000 BTU review. Compare 46 technical specifications and user reviews to see how this product ranks in the Air Conditioners category and whether it is worth buying.

8.2

Overall score

What it is: An overall evaluation of products in the Air Conditioners category, based on technical analysis and user reviews.

When it matters: When you need a quick reference for identifying the best products in the Air Conditioners category.

Score components:

80.0%

8.3

Technical Score

20.0%

7.7

User score

Excellent
8.3

Technical Score

What it is: An assessment of technical performance for products in the Air Conditioners category across these key areas: Performance, Features, Design.

When it matters: When you want to compare products in the Air Conditioners category by technical performance, specifications, and available features.

Score components:

40.0%

7.8

Performance

40.0%

9.1

Features

20.0%

7.8

Design

Excellent
7.7

User score

What it is: A rating that combines user reviews with the total review volume for products in the Air Conditioners category.

When it matters: When you want to know how products in the Air Conditioners category perform in everyday use and how reliable owners find them over time.

Score components:

70.0%

10

User reviews

30.0%

2.2

Popularity

User score:
United Kingdom
amazon
5.0
(1)

(Reviews last updated: August 2026)

Very good
  • 6.7
    Compactness

    Score components:

    30.0%

    1.5

    Indoor unit width

    30.0%

    8.8

    Indoor unit depth

    20.0%

    9.3

    Indoor unit height

    20.0%

    8.6

    Indoor unit weight

  • 8.3
    Bedroom comfort

    Score components:

    40.0%

    ?

    Night mode

    25.0%

    ?

    Timer

    20.0%

    ?

    Maximum timer duration

    15.0%

    10

    Automatic mode

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toshiba-haori-1200013000-btu
toshiba-haori-1200013000-btu
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toshiba-haori-1200013000-btu

Best prices in UK

Best rankings

?

Available: ranking among products currently available (including other versions of this product).
All: ranking among all products in the database.

Verdict

The Toshiba Haori inverter air conditioner (12000/13000 BTU or 3.5 kW nominal capacity) is a highly efficient, wall-mounted split system using eco-friendly R32 refrigerant. It features a distinct aesthetic defined by interchangeable fabric covers, a premium A+++ energy rating for both cooling and heating, and an exceptionally low indoor noise level down to 19 dB(A). Prominent technical characteristics include an integrated Wi-Fi module compatible with Google Assistant and Amazon Alexa, HADA Care intelligent airflow to prevent drafts, 3D motorized louvers, and an advanced air purification system consisting of a PM2.5 Ultra-Pure filter and a plasma ionizer alongside a self-cleaning Magic Coil heat exchanger. Main pros highlight its top-tier energy efficiency, whisper-quiet operation, smart home integration, and unique decor-friendly design. On the downside, cons include a higher premium upfront cost compared to standard aesthetic models, specialized installation requirements by certified professionals, and the need to periodically clean or vacuum the external fabric covers to maintain their appearance.

Technical Specifications of air conditioner Toshiba Haori 12000/13000 BTU

Technical Score

What it is: An assessment of technical performance for products in the Air Conditioners category across these key areas: Performance, Features, Design.

When it matters: When you want to compare products in the Air Conditioners category by technical performance, specifications, and available features.

Score components:

40.0%

7.8

Performance

40.0%

9.1

Features

20.0%

7.8

Design

8.3
Toshiba Haori 12000/13000 BTU has a technical score of 8.31 points, which is higher than 91% of products in this category.
User score

What it is: A rating that combines user reviews with the total review volume for products in the Air Conditioners category.

When it matters: When you want to know how products in the Air Conditioners category perform in everyday use and how reliable owners find them over time.

Score components:

70.0%

10

User reviews

30.0%

2.2

Popularity

User score:
United Kingdom
amazon
5.0
(1)

(Reviews last updated: August 2026)

7.7
Toshiba Haori 12000/13000 BTU has a user score of 7.67 points, which is lower than 89.9% of products in this category.
Popularity
What it is: An indicator based on the number of reviews received by products in the Air Conditioners category.
When it matters: When you prefer products in the Air Conditioners category that have been chosen and reviewed by many other buyers.
2.2
Toshiba Haori 12000/13000 BTU has a popularity of 2.2 points, which is higher than 57.9% of products in this category.
Ratio quality/price

What it is: An indicator that combines the overall score of products in the Air Conditioners category with their prices.

When it matters: When you are comparing products in the Air Conditioners category and want a good balance between quality and price.

Score components:

60.0%

8.2

Overall score

40.0%

1.0

Price

6.0
Toshiba Haori 12000/13000 BTU has a quality-to-price ratio of 6 points, which is lower than 79.8% of products in this category.
Split configuration
What it is: Split configuration states how many indoor units are paired with the air-conditioning system, such as mono, dual, triple, quad, or penta split.
When it matters: It matters when you are planning climate control for one room or several rooms from a shared outdoor unit.

Importance: LOW

mono split
Cooling capacity
What it is: Cooling capacity is the rate at which the air conditioner can remove heat from a room, expressed in kilowatts.
When it matters: Adequate capacity is essential for cooling the intended room size without excessive run time or poor temperature control.

Importance: HIGH

Good value: At least 3.5 kW

3.5 kW
Toshiba Haori 12000/13000 BTU delivers a cooling capacity of 3.5 kW, which is higher than that of 45.9% of air conditioners and the same as that of 20% of air conditioners.
Indoor-unit capacity configuration
What it is: Indoor-unit capacity configuration shows how the system’s BTU/h capacity is distributed across its indoor units.
When it matters: It matters when sizing a multi-split system for rooms with different cooling loads.

Importance: LOW

12,000 BTU/h
Seasonal cooling efficiency (SEER)
What it is: SEER expresses the air conditioner’s average cooling efficiency over a typical season.
When it matters: A higher SEER generally means less electricity is needed to deliver the same seasonal cooling.

Importance: HIGH

Good value: At least 6.1

8.6
Toshiba Haori 12000/13000 BTU has a SEER rating of 8.6, which is higher than that of 95.5% of air conditioners and the same as that of 0.6% of air conditioners.
Seasonal heating efficiency (SCOP)
What it is: SCOP expresses the air conditioner’s average heating efficiency over a typical season.
When it matters: A higher SCOP generally means less electricity is needed to provide the same seasonal heating.

Importance: HIGH

Good value: At least 4.0

5.1
Toshiba Haori 12000/13000 BTU has a SCOP rating of 5.1, which is higher than that of 94.9% of air conditioners and the same as that of 3.8% of air conditioners.
Show more
Inverter compressor
What it is: An inverter compressor can vary its operating speed instead of relying only on full-power on and off cycles.
When it matters: Variable compressor output can improve temperature stability, efficiency, and part-load noise.

Importance: HIGH

Good value: yes

yes
Does Toshiba Haori 12000/13000 BTU use an inverter compressor? yes. 12.4% of air conditioners do, while 87.6% do not.
Heating function
What it is: A heating function reverses or supplements normal operation to warm the room.
When it matters: Heating extends seasonal usefulness and can replace a separate spot heater in mild weather.

Importance: MEDIUM

Good value: yes

yes
Can Toshiba Haori 12000/13000 BTU heat the room? yes. 7.3% of air conditioners can, while 92.7% cannot.
Active air purification
What it is: Active air purification uses a dedicated treatment function beyond ordinary passive filtration to improve indoor air quality.
When it matters: It is useful when reducing fine particles, allergens, odors, or other airborne contaminants is a priority.

Importance: LOW

Good value: yes

yes
Does Toshiba Haori 12000/13000 BTU actively purify the air? yes. 73.7% of air conditioners do, while 26.4% do not.
Includes active air purification such as ionization, plasma, or UV treatment.
Dehumidification mode
What it is: Dehumidification mode removes moisture from room air with reduced emphasis on cooling.
When it matters: This mode improves comfort in humid weather and can help control indoor dampness.

Importance: MEDIUM

Good value: yes

yes
Does Toshiba Haori 12000/13000 BTU include dehumidification mode? yes. 6.8% of air conditioners do, while 93.2% do not.
Fan-only mode
What it is: Fan-only mode circulates room air without running the refrigeration cycle.
When it matters: This mode provides lower-power airflow when cooling is unnecessary.

Importance: MEDIUM

Good value: yes

yes
Does Toshiba Haori 12000/13000 BTU offer fan-only mode? yes. 6.2% of air conditioners do, while 93.8% do not.
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Color
What it is: Color identifies the main exterior finish of the indoor unit.
When it matters: Color matters when the indoor unit remains visible and should suit the room decor.

Importance: LOW

grey
Body material
What it is: Body material identifies the primary exterior housing material of the indoor unit.
When it matters: Housing material affects appearance, rigidity, cleaning, and resistance to everyday wear.

Importance: LOW

plastic
Display
What it is: A display shows temperature, operating mode, timer, or status information on the indoor unit.
When it matters: A built-in display makes current settings easier to check without opening an app or using the remote.

Importance: LOW

Good value: yes

yes
Toshiba Haori 12000/13000 BTU includes a display (yes); 18% of air conditioners do not, while 82% do.
Display position
What it is: Display position identifies where the integrated display sits on the indoor or main unit.
When it matters: A well-placed display is easier to read from the usual viewing angle without obstructing the room layout.

Importance: LOW

front right
Physical control methods
What it is: Physical control methods identify the supplied remote and user-facing controls on the unit.
When it matters: Physical controls matter when you want to operate the air conditioner without relying on Wi-Fi, an app, or voice control.

Importance: MEDIUM

Good value: remote control and onboard controls

remote control
Toshiba Haori 12000/13000 BTU provides remote control physical controls, ahead of 1.1% of air conditioners and equal to 81.5%.
Show more

Toshiba Haori 12000/13000 BTU vs the average air conditioner

  • 1.1 points higher seasonal heating efficiency
    Toshiba Haori 12000/13000 BTU achieves a higher seasonal heating efficiency (SCOP) than the average air conditioner (5.1 vs 4).
    What it is: SCOP expresses the air conditioner’s average heating efficiency over a typical season.
    When it matters: A higher SCOP generally means less electricity is needed to provide the same seasonal heating.

    Importance: HIGH

    Good value: At least 4.0

    Toshiba Haori 12000/13000 BTU achieves a higher seasonal heating efficiency (SCOP) than the average air conditioner (5.1 vs 4).5.1 vs 4
  • 2.3 points higher seasonal cooling efficiency
    Toshiba Haori 12000/13000 BTU achieves a higher seasonal cooling efficiency (SEER) than the average air conditioner (8.6 vs 6.3).
    What it is: SEER expresses the air conditioner’s average cooling efficiency over a typical season.
    When it matters: A higher SEER generally means less electricity is needed to deliver the same seasonal cooling.

    Importance: HIGH

    Good value: At least 6.1

    Toshiba Haori 12000/13000 BTU achieves a higher seasonal cooling efficiency (SEER) than the average air conditioner (8.6 vs 6.3).8.6 vs 6.3
  • 2 more fan speeds
    Toshiba Haori 12000/13000 BTU provides more fan speed options than the average air conditioner (5 vs 3).
    What it is: The number of selectable fan speeds determines how finely airflow and noise can be adjusted.
    When it matters: More speed settings make it easier to balance cooling intensity, sound, and comfort.

    Importance: MEDIUM

    Good value: At least 3 speeds

    Toshiba Haori 12000/13000 BTU provides more fan speed options than the average air conditioner (5 vs 3).5 vs 3
  • Higher cooling energy class
    Toshiba Haori 12000/13000 BTU has a more efficient cooling energy class than the average air conditioner (A+++ vs A++).
    What it is: Cooling energy efficiency class summarizes the unit’s cooling efficiency on the European A+++ to G scale.
    When it matters: A higher class indicates more efficient cooling and can reduce electricity use for a given cooling demand.

    Importance: HIGH

    Good value: A++ or better

    Toshiba Haori 12000/13000 BTU has a more efficient cooling energy class than the average air conditioner (A+++ vs A++).A+++ vs A++
  • Active air purification
    Does Toshiba Haori 12000/13000 BTU actively purify the air? yes. What about the average air conditioner? no.
    Includes active air purification such as ionization, plasma, or UV treatment.
    What it is: Active air purification uses a dedicated treatment function beyond ordinary passive filtration to improve indoor air quality.
    When it matters: It is useful when reducing fine particles, allergens, odors, or other airborne contaminants is a priority.

    Importance: LOW

    Good value: yes

    Does Toshiba Haori 12000/13000 BTU actively purify the air? yes. What about the average air conditioner? no.
  • 75 m³/h higher indoor-unit airflow
    Toshiba Haori 12000/13000 BTU delivers a higher indoor airflow rate than the average air conditioner (670 m³/h vs 595 m³/h).
    What it is: Maximum indoor-unit airflow is the greatest volume of air the indoor unit can circulate in one hour.
    When it matters: Higher airflow can distribute cooled or heated air more quickly, especially in larger rooms.

    Importance: HIGH

    Good value: At least 600 m³/h

    Toshiba Haori 12000/13000 BTU delivers a higher indoor airflow rate than the average air conditioner (670 m³/h vs 595 m³/h).670 m³/h vs 595 m³/h
  • 1 dB lower outdoor sound power
    Toshiba Haori 12000/13000 BTU operates with a quieter outdoor unit than the average air conditioner (61 dB vs 62 dB).
    What it is: Maximum outdoor-unit sound power level measures the greatest acoustic power emitted by the outdoor unit.
    When it matters: A lower value reduces the likelihood of disturbing neighbours or nearby outdoor spaces.

    Importance: MEDIUM

    Good value: Up to 65 dB

    Toshiba Haori 12000/13000 BTU operates with a quieter outdoor unit than the average air conditioner (61 dB vs 62 dB).61 dB vs 62 dB
  • 2.25x more popular
    Toshiba Haori 12000/13000 BTU is more popular than the average air conditioner (2.25 vs 1).
    What it is: An indicator based on the number of reviews received by products in the Air Conditioners category.
    When it matters: When you prefer products in the Air Conditioners category that have been chosen and reviewed by many other buyers.
    Toshiba Haori 12000/13000 BTU is more popular than the average air conditioner (2.25 vs 1).2.25 vs 1
  • 1.1 points higher seasonal heating efficiency
    Toshiba Haori 12000/13000 BTU achieves a higher seasonal heating efficiency (SCOP) than the average air conditioner (5.1 vs 4).
  • 2.3 points higher seasonal cooling efficiency
    Toshiba Haori 12000/13000 BTU achieves a higher seasonal cooling efficiency (SEER) than the average air conditioner (8.6 vs 6.3).
  • Higher cooling energy class
    Toshiba Haori 12000/13000 BTU has a more efficient cooling energy class than the average air conditioner (A+++ vs A++).
  • 75 m³/h higher indoor-unit airflow
    Toshiba Haori 12000/13000 BTU delivers a higher indoor airflow rate than the average air conditioner (670 m³/h vs 595 m³/h).
  • 1 dB lower outdoor sound power
    Toshiba Haori 12000/13000 BTU operates with a quieter outdoor unit than the average air conditioner (61 dB vs 62 dB).
  • 2 more fan speeds
    Toshiba Haori 12000/13000 BTU provides more fan speed options than the average air conditioner (5 vs 3).
  • Active air purification
    Does Toshiba Haori 12000/13000 BTU actively purify the air? yes. What about the average air conditioner? no.

Total
Overall
Performance
Features
  • 12 hours shorter timer duration
    Toshiba Haori 12000/13000 BTU allows a shorter timer setting than the average air conditioner (12 hours vs 24 hours).
  • 18.2 cm wider indoor unit
    Toshiba Haori 12000/13000 BTU has a wider indoor unit than the average air conditioner (98.7 cm vs 80.5 cm).
  • 26.4% heavier indoor unit
    Toshiba Haori 12000/13000 BTU has a heavier indoor unit than the average air conditioner (11 kg vs 8.7 kg).
  • 1 cm taller indoor unit
    Toshiba Haori 12000/13000 BTU has a taller indoor-unit height than the average air conditioner (30 cm vs 29 cm).
  • 0.5 cm deeper indoor unit
    Toshiba Haori 12000/13000 BTU has a deeper indoor unit than the average air conditioner (21 cm vs 20.5 cm).
  • 12 hours shorter timer duration
    Toshiba Haori 12000/13000 BTU allows a shorter timer setting than the average air conditioner (12 hours vs 24 hours).
    What it is: Maximum timer duration is the longest interval that can be scheduled before automatic operation changes.
    When it matters: A longer timer window offers more flexibility for overnight use and advance scheduling.

    Importance: HIGH

    Good value: At least 24 hours

    Toshiba Haori 12000/13000 BTU allows a shorter timer setting than the average air conditioner (12 hours vs 24 hours).12 hours vs 24 hours
  • 26.4% heavier indoor unit
    Toshiba Haori 12000/13000 BTU has a heavier indoor unit than the average air conditioner (11 kg vs 8.7 kg).
    What it is: Indoor unit weight is the net mass of the wall-mounted indoor component.
    When it matters: A lighter indoor unit is easier to lift and places less load on the mounting surface during installation.

    Importance: HIGH

    Good value: Up to 10 kg

    Toshiba Haori 12000/13000 BTU has a heavier indoor unit than the average air conditioner (11 kg vs 8.7 kg).11 kg vs 8.7 kg
  • 18.2 cm wider indoor unit
    Toshiba Haori 12000/13000 BTU has a wider indoor unit than the average air conditioner (98.7 cm vs 80.5 cm).
    What it is: Indoor unit width is the horizontal side-to-side dimension of the wall-mounted unit.
    When it matters: A narrower indoor unit fits more easily on limited wall sections and between furniture or openings.

    Importance: MEDIUM

    Good value: Up to 80 cm

    Toshiba Haori 12000/13000 BTU has a wider indoor unit than the average air conditioner (98.7 cm vs 80.5 cm).98.7 cm vs 80.5 cm
  • 1 cm taller indoor unit
    Toshiba Haori 12000/13000 BTU has a taller indoor-unit height than the average air conditioner (30 cm vs 29 cm).
    What it is: Indoor unit height is the vertical dimension of the wall-mounted indoor unit.
    When it matters: A shorter indoor unit needs less vertical wall space and fits above doors or windows more easily.

    Importance: MEDIUM

    Good value: Up to 30 cm

    Toshiba Haori 12000/13000 BTU has a taller indoor-unit height than the average air conditioner (30 cm vs 29 cm).30 cm vs 29 cm
  • 2.32x more expensive
    Toshiba Haori 12000/13000 BTU is more expensive than the average air conditioner (£1160 vs £500).
    Toshiba Haori 12000/13000 BTU is more expensive than the average air conditioner (£1160 vs £500).£1,160 vs £500
  • 16.8% worse value for money
    Toshiba Haori 12000/13000 BTU offers worse value for money than the average air conditioner (6.03 vs 7.036).
    What it is: An indicator that combines the overall score of products in the Air Conditioners category with their prices.
    When it matters: When you are comparing products in the Air Conditioners category and want a good balance between quality and price.
    Toshiba Haori 12000/13000 BTU offers worse value for money than the average air conditioner (6.03 vs 7.036).6.03 vs 7.04
  • 0.5 cm deeper indoor unit
    Toshiba Haori 12000/13000 BTU has a deeper indoor unit than the average air conditioner (21 cm vs 20.5 cm).
    What it is: Indoor unit depth is the front-to-back distance of the wall-mounted unit.
    When it matters: A shallower indoor unit protrudes less into the room and looks less bulky on the wall.

    Importance: MEDIUM

    Good value: Up to 22 cm

    Toshiba Haori 12000/13000 BTU has a deeper indoor unit than the average air conditioner (21 cm vs 20.5 cm).21 cm vs 20.5 cm
  • 4.3% lower user score
    Toshiba Haori 12000/13000 BTU has a lower user score than the average air conditioner (7.67 vs 8).
    What it is: A rating that combines user reviews with the total review volume for products in the Air Conditioners category.
    When it matters: When you want to know how products in the Air Conditioners category perform in everyday use and how reliable owners find them over time.
    Toshiba Haori 12000/13000 BTU has a lower user score than the average air conditioner (7.67 vs 8).7.67 vs 8
Total
Overall
Features
Design

Graphic comparison of Toshiba Haori 12000/13000 BTU and other products in the Air Conditioners category

Attribute category
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Third-party reviews

United Kingdom
amazon
5.0
1 Reviews

(Reviews last updated: August 2026)

What customers like about Toshiba Haori 12000/13000 BTU?

  • Highly customizable aesthetic with machine-washable textile covers to blend into interior decor
  • Excellent energy efficiency ranking up to A+++ class with low electricity consumption
  • Extremely quiet indoor unit operation reaching as low as 19 dB(A) in quiet mode
  • Advanced air purification using a Plasma Ionizer and Ultra Pure PM2.5 filters to trap dust and bacteria
  • Intelligent airflow distribution via 3D motorized fins and HADA Care Flow to prevent uncomfortable direct drafts
  • Convenient control options including a magnetic remote, built-in Wi-Fi app, and voice compatibility with Google Home and Alexa

What customers dislike about Toshiba Haori 12000/13000 BTU?

  • Premium price tag compared to standard non-fabric residential air conditioning units
  • The outdoor unit is noticeably large and can still reach up to 44 dB(A) during high-power operation
  • Occasional short grinding or cracking noises reported during cooling cycles, likely caused by thermal contraction of plastic parts
  • The integrated Wi-Fi indicator light on the indoor split flashes very brightly if connection drops, which can disrupt sleep at night
  • Official protective covers or extra color-customized fabrics can be very expensive add-ons

Expert reviews

Q
quechoisir.org
31/12/2022
Summary of the review
Toshiba Haori R32 RAS-B13N4KVSG-E/RAS-13J2AVSG-E1 Review
(Translated)Show original

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