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Neato Robotics D502 review: 118 specs compared

Avg. price:~£530Max suction power:?Runtime:120 minDustbin capacity:700 mLMax threshold height:19 mm

Neato Robotics D502 Review: Compare 118 technical specifications and user reviews to see how this product ranks in the Robot Vacuums category and whether it is worth buying.

5.8/10

Overall score

Score
5.8/ 10
✕
What it is
An overall evaluation of the robot vacuum's quality, based on technical analyses and user reviews.
When it matters
When you need a quick reference to identify the best robot vacuums on the market.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 87% of models
Score components

80%

5.8

Technical score

20%

?

User score

â–¼Worse than 87% of robot vacuums
6.4

Value for money

Value for money
6.4/ 10
✕
What it is
An indicator that combines the robot vacuum's overall rating with its cost.
When it matters
When you are looking for a robot vacuum with a good balance between quality and price.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 96% of models
Score components

70%

5.8

Overall score

30%

7.7

Price

â–¼Worse than 96%
5.8

Technical score

Technical score
5.8/ 10
✕
What it is
An assessment of robot-vacuum performance across cleaning, navigation, mopping, battery life, filtration, brush design, smart features, and dimensions.
When it matters
When you want to compare robot vacuums based on technical performance and available features.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 80% of models
Score components

30%

6.0

Cleaning

23%

6.5

Navigation

18%

3.9

Mopping

12%

6.2

Battery

10%

7.8

Smart Features

7%

4.7

Design

â–¼Worse than 80%
?

User score

User score
8.0/ 10
✕
What it is
A rating that combines user reviews and the total number of reviews received by the robot vacuum
When it matters
When you want to know how a robot vacuum handles daily tasks and how reliable it remains over time according to user feedback.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 62% of models
Score components

70%

?

User ratings

30%

?

Number of reviews

  • No image
No image
Where to buy
    N/A~ £530
Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.
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Technical Specifications of robot vacuum Neato Robotics D502

Technical score
Technical score
5.8/ 10
✕
What it is
An assessment of robot-vacuum performance across cleaning, navigation, mopping, battery life, filtration, brush design, smart features, and dimensions.
When it matters
When you want to compare robot vacuums based on technical performance and available features.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 80% of models
Score components:

30%

6.0

Cleaning

23%

6.5

Navigation

18%

3.9

Mopping

12%

6.2

Battery

10%

7.8

Smart Features

7%

4.7

Design

5.8
User score
User score
8.0/ 10
✕
What it is
A rating that combines user reviews and the total number of reviews received by the robot vacuum
When it matters
When you want to know how a robot vacuum handles daily tasks and how reliable it remains over time according to user feedback.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 62% of models
Score components

70%

?

User ratings

30%

?

Number of reviews

?
Popularity
Popularity
1.0/ 10
✕
What it is
An indicator based on the number of reviews received by the robot vacuum.
When it matters
When you prefer to purchase a product chosen and reviewed by many other consumers.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 99% of models
Popularity:
Neato Robotics D502 has a popularity index of 1, lower than that of 70.7% of robot vacuums and equal to that of 29.3% of robot vacuums.
1.0
Value for money
Value for money
6.4/ 10
✕
What it is
An indicator that combines the robot vacuum's overall rating with its cost.
When it matters
When you are looking for a robot vacuum with a good balance between quality and price.
Score distribution
â–¼
<55-66-77-88-99-10
â–¼ Worse than 96% of models
Score components:

70%

5.8

Overall score

30%

7.7

Price

6.4
Max suction power
?
N. of suction power levels
2
Market range: <2 – >4
This robot vacuum has 2 suction power levels, which is fewer than 86.1% of robot vacuums offer and the same number as 5.9% of robot vacuums offer.
Motor type
?
Power
45 W
Cleaning modes
2
Market range: <2 – >5
This robot vacuum offers 2 cleaning modes, which is fewer than 89.9% of robot vacuums offer and the same number as 10.1% of robot vacuums offer.
Show more
Mopping capability
no
This robot vacuum cannot mop floors, although 79% of robot vacuums offer this feature.
Mopping system type
none
This robot vacuum uses none for mopping. This system is less effective than those on 79.8% of robot vacuums and as effective as those on 20.2% of robot vacuums.
Mop pad type
none
Mop pad material
none
Mop pressure
N/A
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Primary navigation technology
LiDAR
This robot vacuum uses LiDAR as its primary navigation system, which is more capable than the systems in 34.7% of robot vacuums and matched by 60.4% of robot vacuums.
Mapping capability
yes
This robot vacuum maps the floor. 74% of robot vacuums offer this feature.
Real-time mapping
no
This robot vacuum does not update its map in real time, although 68.7% of robot vacuums offer this feature.
Multiple map storage
yes
This robot vacuum stores multiple maps. 56.4% of robot vacuums offer this feature.
Map editing
no
This robot vacuum does not support map editing, although 64% of robot vacuums offer this feature.
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App control
yes
This robot vacuum supports app control. 5.5% of robot vacuums support app control.
App name
Neato Robotics
Wi-Fi connectivity
yes
This robot vacuum supports Wi-Fi connectivity. 6.3% of robot vacuums support Wi-Fi connectivity.
Supported Wi-Fi bands
dual-band
Bluetooth connectivity
no
This robot vacuum does not support Bluetooth connectivity. 64.7% of robot vacuums support Bluetooth connectivity.
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Battery capacity
2100 mAh
Market range: <2.4k mAh – >5.2k mAh
This robot vacuum has a battery capacity of 2100 mAh, which is lower than 92.7% of robot vacuums and equal to 1.4% of robot vacuums.
Battery type
Li-ion
Battery voltage
14.4 V
Runtime
120 min
Market range: <90 min – >240 min
This robot vacuum runs for 120 min per charge, which is shorter than 57.6% of robot vacuums and equal to 19.8% of robot vacuums.
Recharge and resume
yes
This robot vacuum resumes cleaning after charging. 83.1% of robot vacuums offer this feature.
Show more
Shape
D-shaped
Height
100 mm
Width
336 mm
Length
319 mm
Weight
3.4 kg
Market range: <2.59 kg – >4.76 kg
This robot vacuum weighs 3.4 kg, making it lighter than 56.6% of robot vacuums and the same weight as 3.5% of robot vacuums.
Show more

Neato Robotics D502 vs the average robot vacuum

246810TotalBatteryDesignSmart FeaturesNavigationCleaningMopping
  • 240 m² larger cleaning area
    This robot vacuum has a larger maximum cleaning area than the average robot vacuum (420 m² vs 180 m²). The average robot vacuum has a maximum cleaning area of 180 m².
    420 m² vs 180 m²
  • 300 mL larger dustbin
    This robot vacuum has a larger onboard dustbin than the average robot vacuum (700 mL vs 400 mL). The average robot vacuum has a dustbin capacity of 400 mL.
    700 mL vs 400 mL
  • 102 mm wider main brush
    This robot vacuum has a wider main brush than the average robot vacuum (280 mm vs 178 mm). The average robot vacuum has a main brush 178 mm wide.
    280 mm vs 178 mm
  • 1.5 h shorter charging time
    This robot vacuum takes less time to recharge fully than the average robot vacuum (3 h vs 4.5 h). The average robot vacuum takes 4.5 h.
    3 h vs 4.5 h
  • Supports fast charging
    This robot vacuum supports fast charging, while the average robot vacuum does not support fast charging.
  • 0.3 m longer power cord
    This robot vacuum has a longer power cord than the average robot vacuum (1.8 m vs 1.5 m). The average robot vacuum's power cord is 1.5 m long.
    1.8 m vs 1.5 m
  • 3.62 kg lighter base station
    This robot vacuum has a lighter base station than the average robot vacuum (0.7 kg vs 4.3 kg). The average robot vacuum's base station weighs 4.3 kg.
    0.68 kg vs 4.3 kg
  • 240 m² larger cleaning area
    This robot vacuum has a larger maximum cleaning area than the average robot vacuum (420 m² vs 180 m²). The average robot vacuum has a maximum cleaning area of 180 m².
    420 m² vs 180 m²
  • 1.5 h shorter charging time
    This robot vacuum takes less time to recharge fully than the average robot vacuum (3 h vs 4.5 h). The average robot vacuum takes 4.5 h.
    3 h vs 4.5 h
  • Supports fast charging
    This robot vacuum supports fast charging, while the average robot vacuum does not support fast charging.
  • 0.3 m longer power cord
    This robot vacuum has a longer power cord than the average robot vacuum (1.8 m vs 1.5 m). The average robot vacuum's power cord is 1.5 m long.
    1.8 m vs 1.5 m
  • 3.62 kg lighter base station
    This robot vacuum has a lighter base station than the average robot vacuum (0.7 kg vs 4.3 kg). The average robot vacuum's base station weighs 4.3 kg.
    0.68 kg vs 4.3 kg
  • 300 mL larger dustbin
    This robot vacuum has a larger onboard dustbin than the average robot vacuum (700 mL vs 400 mL). The average robot vacuum has a dustbin capacity of 400 mL.
    700 mL vs 400 mL
  • 102 mm wider main brush
    This robot vacuum has a wider main brush than the average robot vacuum (280 mm vs 178 mm). The average robot vacuum has a main brush 178 mm wide.
    280 mm vs 178 mm
  • More basic obstacle avoidance
    This robot vacuum uses LiDAR for obstacle avoidance, while the average robot vacuum uses hybrid.
    LiDAR vs hybrid
  • 2 fewer cleaning modes
    This robot vacuum offers fewer cleaning modes than the average robot vacuum (2 vs 4). The average robot vacuum offers 4 cleaning modes.
    2 vs 4
  • 2 fewer suction power levels
    This robot vacuum offers fewer suction power levels than the average robot vacuum (2 vs 4). The average robot vacuum offers 4 suction power levels.
    2 vs 4
  • Does not detect carpets automatically
    This robot vacuum does not detect carpets automatically, while the average robot vacuum detects carpets automatically.
  • No no-mop zones
    This robot vacuum does not support no-mop zones, while the average robot vacuum does. 53.1% of robot vacuums support this feature.
  • Does not boost suction automatically on carpets
    This robot vacuum does not boost suction automatically on carpets, while the average robot vacuum boosts suction on carpets automatically.
  • Does not have a floating main brush
    This robot vacuum does not have a floating main brush, while the average robot vacuum has a floating main brush.
  • Does not support map editing
    This robot vacuum does not support map editing, while the average robot vacuum lets you edit maps.
  • 18.4% worse value for money
    Neato Robotics D502 has worse value for money than the average robot vacuum (6.41 vs 7.6).
    6.41 vs 7.59
  • 6.53x less popular
    Neato Robotics D502 is less popular than the average robot vacuum (1 vs 6.5).
    1 vs 6.53
  • 2.04x more expensive
    Neato Robotics D502 is more expensive than the average robot vacuum (£530 vs £260).
    £530 vs £260
  • 1,100 mAh smaller battery capacity
    This robot vacuum has a smaller battery capacity than the average robot vacuum (2100 mAh vs 3,200 mAh). The average robot vacuum has a battery capacity of 3,200 mAh.
    2,100 mAh vs 3,200 mAh
  • 30 min shorter runtime
    This robot vacuum runs for less time per charge than the average robot vacuum (120 min vs 150 min). The average robot vacuum runs for 150 min.
    120 min vs 150 min
  • Older model
    This robot vacuum was released in 2016, earlier than the average robot vacuum in 2023. The average release year for robot vacuums is 2023.
    2016 vs 2023
  • 6 dB louder
    This robot vacuum has a higher reported cleaning noise level than the average robot vacuum (71 dB vs 65 dB). The average robot vacuum has a reported noise level of 65 dB.
    71 dB vs 65 dB
  • No voice prompts
    This robot vacuum does not provide voice prompts, while the average robot vacuum does. 76.3% of robot vacuums offer these.
  • No cloud connectivity
    This robot vacuum does not support cloud connectivity, while the average robot vacuum does. 90.7% of robot vacuums support cloud connectivity.
  • No Bluetooth
    This robot vacuum does not support Bluetooth connectivity, while the average robot vacuum does. 64.6% of robot vacuums support Bluetooth connectivity.
  • More basic obstacle avoidance
    This robot vacuum uses LiDAR for obstacle avoidance, while the average robot vacuum uses hybrid.
    LiDAR vs hybrid
  • No no-mop zones
    This robot vacuum does not support no-mop zones, while the average robot vacuum does. 53.1% of robot vacuums support this feature.
  • Does not support map editing
    This robot vacuum does not support map editing, while the average robot vacuum lets you edit maps.
  • Does not recognize individual rooms
    This robot vacuum does not recognize individual rooms, while the average robot vacuum recognizes individual rooms.
  • Does not update its map in real time
    This robot vacuum does not update its map in real time, while the average robot vacuum updates its map in real time.
  • Does not show its location in real time
    This robot vacuum does not show its location in real time, while the average robot vacuum shows its location in real time.
  • 1 mm lower threshold clearance
    This robot vacuum can only cross lower thresholds than the average robot vacuum (19 mm vs 20 mm). The average robot vacuum can cross thresholds up to 20 mm high.
    19 mm vs 20 mm
  • 2 fewer cleaning modes
    This robot vacuum offers fewer cleaning modes than the average robot vacuum (2 vs 4). The average robot vacuum offers 4 cleaning modes.
    2 vs 4
  • 2 fewer suction power levels
    This robot vacuum offers fewer suction power levels than the average robot vacuum (2 vs 4). The average robot vacuum offers 4 suction power levels.
    2 vs 4
  • Does not detect carpets automatically
    This robot vacuum does not detect carpets automatically, while the average robot vacuum detects carpets automatically.
  • Does not boost suction automatically on carpets
    This robot vacuum does not boost suction automatically on carpets, while the average robot vacuum boosts suction on carpets automatically.
  • Does not have a floating main brush
    This robot vacuum does not have a floating main brush, while the average robot vacuum has a floating main brush.
  • Non-washable filter
    This robot vacuum does not have a washable filter, while the average robot vacuum does. 72.5% of robot vacuums have a washable filter.
  • Non-washable dustbin
    This robot vacuum does not have a washable dustbin, while the average robot vacuum does. 83.6% of robot vacuums have a washable dustbin.
  • Cannot mop floors
    This robot vacuum cannot mop floors, while the average robot vacuum can mop floors.
  • No water flow control
    This robot vacuum does not support water flow control, while the average robot vacuum does. 70% of robot vacuums support water flow control.
  • Less capable mopping system
    This robot vacuum uses none for mopping, while the average robot vacuum uses static pad.
    none vs static pad
  • 3 fewer water flow levels
    This robot vacuum offers fewer water flow levels than the average robot vacuum (0 vs 3). The average number of water flow levels is 3.
    0 vs 3

Video reviews

Hands-on testing, unboxing, and real-world video evaluations

Expert reviews

In-depth analysis and verdict from leading tech publications

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Third-party reviews

What customers like about Neato Robotics D502

  • Excellent suction, ideal for collecting pet hair on all floor types.
  • D-shaped design reaches corners and edges much better than round robots.
  • Large dustbin reduces emptying frequency.
  • Methodical laser navigation prevents constant collisions with furniture.

What customers don't like about Neato Robotics D502

  • The mobile app and software sometimes suffer connection and mapping failures.
  • Can occasionally struggle with stuck-on dirt or areas directly beneath large appliances.
  • Filters and the central brush require regular maintenance for optimal performance.

Verdict

The Neato Robotics Botvac D502 Connected is a 61-watt robot vacuum designed for pet owners and allergy sufferers, featuring a signature D-shape design for optimized corner cleaning, a 14.4V lithium-ion battery providing up to 120 minutes of runtime, and a 0.77-liter dustbin capacity. Operating at 60 dB, it uses intelligent LaserSmart LIDAR navigation to systematically map and clean multiple rooms in organized paths, utilizing a spiral combo brush, a magnetic side brush, and an ultra-performance filter to capture fine dust and allergens. Major advantages include its powerful suction on carpets and hard floors, smart app scheduling, and auto-recharge and resume capabilities that allow it to return to its dock and pick up exactly where it left off. However, notable drawbacks include its tendency to get stuck in tight spaces or between chair legs, the lack of certain advanced mapping features found in higher-end models, and a dustbin that can be difficult to remove and clean.

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