OVERALL
ALTERNATIVES
SPECS
VS AVERAGE
REVIEWS
Scored using CRM Software Methodology v3.0
CRM Software Methodology v3.0
Mathematical & Unbiased Scoring
Products in this category are scored under Frontum CRM Software Methodology v3.0: the technical score from the specifications is the base, and independent expert and video reviews (up to ±0.5 points), owner opinions (up to ±0.3) and best-of lists (up to +0.3) move it up or down.
Explore CRM Software Methodology v3.0

Oracle Fusion Sales review: 54 specs compared

Starting price:175 USD/user/moFree plan:noAI assistant:yesBuilt-in quotes and invoicing:yesWorkflow automation:yes

Oracle Fusion Sales Review: Compare 54 technical specifications to see how this product ranks in the CRM Software category and whether it is worth buying.

Oracle Fusion Sales
7.8/10

Overall score

Score
7.8/ 10
✕
What it is
Our main score for this model, 1–10. It combines specs, expert reviews and best-of lists.
How we count it
Parts: Technical score 40%, Reviews score 30%, List score 30%
Marks: Each part gets a mark out of 10. For reviews, lists and owners, a typical model in this category gets about 8 and the best one gets 10.
No data yet: A part with no data shows "?". It counts as the mark of a weaker model in this category (4 in 5 models with data score higher). This way, models with reviews, lists and owners usually come out ahead.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 61% of models
Score components

40%

8.3

Technical score

30%

?

Reviews scoreNot enough data yet, so we use 7.6, the mark of a weaker model in this category

30%

?

List scoreNot enough data yet, so we use 7.5, the mark of a weaker model in this category

â–²Better than 61% of CRM software
8.3

Technical score

Technical score
8.3/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 68% of models
Score components

25%

4.9

Product & Pricing

25%

9.3

Core CRM

20%

9.5

Sales & Automation

15%

9.0

Integrations & Access

15%

9.6

Security & Deployment

â–²Better than 68%
?

Reviews score

Reviews score
✕
What it is
Average grade from independent test sites, magazines and video reviewers, 1–10.
How we count it
Grades: Each review's own score is converted to 1–10; without one, we grade the review ourselves. Every review counts the same: written or video, short or full test.
Score: The average grade is 80% of the review mark; the number of reviews is the other 20% (1 review = 5, the typical number in this category = 8, the most-reviewed model = 10).
Enough data: With few reviews, the average grade is pulled toward the typical grade of this category. No reviews yet: 7.6 for now.
Share: Reviews count 30% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
Grades by review (0)
We have not found an independent test of this model yet. Until we do, its review part counts as 7.6.
User ratings collected online are not part of this score.
No expert tests yet
?

List score

List score
7.5/ 10
✕
What it is
How often independent test sites, magazines and video reviewers put this model in their best-of lists for this category.
How we count it
Points: The model in the most lists of this category gets 10; the others get 8 to 10 in proportion. In no list yet: 7.5. Lists count 30% of the overall score.
Enough data: Every list counts, even a single one. With fewer than 5 best-of lists in the category, this part is left out.
Lists with this model (0)
Not in any best-of list yet, so this part counts as 7.5. Models in a list get 8 to 10.
Not in any best-of list yet
Pricing & Access

*Lowest paid plan per month, as listed on the vendor's website.

Best rankings
Available: ranking among products currently available (including other versions of this product).All: ranking among all products in the database.
Loading category ranking...

Technical Specifications of CRM platform Oracle Fusion Sales

Technical score
Technical score
8.3/ 10
✕
What it is
How good the specs are compared with the other models in this category, 1–10.
How we count it
Areas: We rate the specs in each area against the other models in this category.
Weighting: The areas that matter most to buyers count more. The shares are shown under Score components.
Share: The technical score is 40% of the overall score.
Score distribution
â–¼
<55-66-77-88-99-10
â–² Better than 68% of models
Score components:

25%

4.9

Product & Pricing

25%

9.3

Core CRM

20%

9.5

Sales & Automation

15%

9.0

Integrations & Access

15%

9.6

Security & Deployment

8.3
Reviews score
7.6
List score
?
Starting price
175 USD/user/mo
Market range: <0 USD/user/mo – >100 USD/user/mo
This CRM platform has a starting price of 175 USD/user/mo, which is higher than that of 93.6% of CRM platforms.
Core ERP/Fusion module baseline starting price per user/month.
Billing period
Annual
Free plan
no
This CRM platform does not offer a permanent free plan.
Free trial
no
This CRM platform does not offer a time-limited free trial.
Minimum seats
10 seats
Market range: <1 seat – >6 seats
This CRM platform has a minimum purchase requirement of 10 seats, which is higher than that of 99.8% of CRM platforms.
Standard enterprise tier requires a 10-user minimum subscription.
Show more
Account and company management
yes
This CRM platform supports account and company management. 0.2% of CRM platforms support account and company management.
Contact management
yes
This CRM platform supports contact management. 0% of CRM platforms support contact management.
Lead management
yes
This CRM platform supports lead management. 0.2% of CRM platforms support lead management.
Deal and pipeline management
yes
This CRM platform supports deal and pipeline management. 0.2% of CRM platforms support deal and pipeline management.
Custom fields
yes
This CRM platform supports custom fields. 0% of CRM platforms support custom fields.
Supported via Application Composer.
Show more
AI assistant
yes
This CRM platform offers an AI assistant. 78.1% of CRM platforms offer this feature.
Oracle Generative AI provides automated executive summaries and email generation.
Workflow automation
yes
This CRM platform supports workflow automation. 0.5% of CRM platforms offer this feature.
Lead scoring
yes
This CRM platform supports lead scoring. 80.4% of CRM platforms offer this feature.
Predictive and Rule-based (Uses AI Lead Score based on historical trends alongside customizable attribute rules).
Email sync and tracking
yes
This CRM platform supports email sync and tracking. 0.5% of CRM platforms offer these features.
Native integration with Outlook/Gmail allows communication synchronization, and system settings support email engagement tracking.
Sales forecasting
yes
This CRM platform supports sales forecasting. 85.2% of CRM platforms offer this feature.
Enterprise AI-driven sales forecasting and quota management.
Show more
Marketplace integrations
yes
This CRM platform offers marketplace integrations. 1.9% of CRM platforms offer marketplace integrations.
Oracle Cloud Marketplace.
API access
yes
This CRM platform offers API access. 0.2% of CRM platforms offer API access.
Webhooks
no
This CRM platform does not support webhooks. 98.8% of CRM platforms support webhooks.
Requires Oracle Integration Cloud or custom Business Events.
Mobile apps
yes
This CRM platform offers mobile apps. 2.4% of CRM platforms offer mobile apps.
Official mobile app (Oracle CX Sales) available on iOS and Android.
Data import and export
yes
This CRM platform supports data import and export. 0% of CRM platforms support data import and export.
Show more
Single sign-on (SSO)
yes
This CRM platform supports single sign-on. 76.9% of CRM platforms support single sign-on.
Security certifications
SOC 1, SOC 2, ISO 27001, HIPAA
Role-based permissions
yes
This CRM platform supports role-based permissions. 0.7% of CRM platforms support role-based permissions.
Audit logs
yes
This CRM platform provides audit logs. 2.6% of CRM platforms provide audit logs.
Enabled via Manage Audit Policies FSM task.
Supported operating systems
Windows, macOS, iOS, Android
Show more

Oracle Fusion Sales vs the average CRM platform

246810TotalProduct & PricingCore CRMSales & AutomationIntegrations & AccessSecurity & Deployment
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Oracle Generative AI provides automated executive summaries and email generation.
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (15+ languages vs English only).
    15+ languages vs English only
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (100 GB vs 10 GB).
    100 GB vs 10 GB
  • Supports custom objects
    This CRM platform supports custom objects, while the average CRM platform does not. 19.4% of CRM platforms support custom objects.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Enterprise AI-driven sales forecasting and quota management.
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Digital Customer Service supports live chat, SMS, and digital messaging channels.
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • More included file storage
    This CRM platform includes more file storage than the average CRM platform (100 GB vs 10 GB).
    100 GB vs 10 GB
  • Supports custom objects
    This CRM platform supports custom objects, while the average CRM platform does not. 19.4% of CRM platforms support custom objects.
  • Supports territory management
    This CRM platform supports territory management, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
  • Supports project management
    This CRM platform supports project management, while the average CRM platform does not. 25.6% of CRM platforms support project management.
    Oracle Project Management Cloud integrates directly with sales opportunities.
  • Offers an AI assistant
    This CRM platform offers an AI assistant, while the average CRM platform does not. 22% of CRM platforms offer this feature.
    Oracle Generative AI provides automated executive summaries and email generation.
  • Supports sales forecasting
    This CRM platform supports sales forecasting, while the average CRM platform does not. 14.9% of CRM platforms offer this feature.
    Enterprise AI-driven sales forecasting and quota management.
  • Supports lead scoring
    This CRM platform supports lead scoring, while the average CRM platform does not. 19.8% of CRM platforms offer this feature.
    Predictive and Rule-based (Uses AI Lead Score based on historical trends alongside customizable attribute rules).
  • Supports sales sequences
    This CRM platform supports sales sequences, while the average CRM platform does not. 22.7% of CRM platforms offer this feature.
  • Supports marketing automation
    This CRM platform supports marketing automation, while the average CRM platform does not. 28.9% of CRM platforms support marketing automation.
    Available via Oracle Marketing Cloud integration.
  • In-quote online payments
    This CRM platform supports online payments within quotes, while the average CRM platform does not. 32% of CRM platforms support online payments within quotes.
  • Built-in e-signature
    This CRM platform has built-in e-signature, while the average CRM platform does not. 22.5% of CRM platforms offer built-in e-signature.
    Oracle Contracts provides native electronic signature and approvals.
  • Wider interface language choice
    This CRM platform offers a wider choice of interface languages than the average CRM platform (15+ languages vs English only).
    15+ languages vs English only
  • Supports omnichannel messaging
    This CRM platform supports omnichannel messaging, while the average CRM platform does not. 14.8% of CRM platforms support omnichannel messaging.
    Digital Customer Service supports live chat, SMS, and digital messaging channels.
  • Supports single sign-on
    This CRM platform supports single sign-on, while the average CRM platform does not. 23.2% of CRM platforms support single sign-on.
  • Offers European data residency
    This CRM platform offers European data residency, while the average CRM platform does not. 21.6% of CRM platforms offer European data residency.
  • Supports offline use with local storage
    This CRM platform supports offline use with local data storage, while the average CRM platform does not. 7.4% of CRM platforms support this.
    Via mobile app.
  • 136 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Oracle Fusion Sales
    the average CRM platform
    Oracle Fusion Sales has a higher starting price than the average CRM platform (175 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    175 USD/user/mo vs 39 USD/user/mo
  • 9 seats higher minimum requirement
    This CRM platform requires more seats than the average CRM platform (10 seats vs 1 seats). The average CRM platform requires a minimum of 1 seats.
    Standard enterprise tier requires a 10-user minimum subscription.
    10 seats vs 1 seats
  • No time-limited free trial
    This CRM platform does not offer a time-limited free trial, while the average CRM platform does.
  • No webhook support
    This CRM platform does not support webhooks, while the average CRM platform does. 98.6% of CRM platforms support webhooks.
    Requires Oracle Integration Cloud or custom Business Events.
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4
  • 32% worse value for money
    Oracle Fusion Sales offers worse value for money than the average CRM platform (6.32 vs 8.3).
    6.32 vs 8.34
  • 32% worse value for money
    Oracle Fusion Sales offers worse value for money than the average CRM platform (6.32 vs 8.3).
    6.32 vs 8.34
  • 136 USD/user/mo $/user/mo higher starting price
    User score
    7.0/ 10
    ✕
    What it is
    Average of independent expert reviews and videos, graded by us; missing reviews count as 7/10.
    When it matters
    When you want to know how independent test sites and video reviewers rate the product in real use.
    Score distribution
    ▼▼
    <55-66-77-88-99-10
    Oracle Fusion Sales
    the average CRM platform
    Oracle Fusion Sales has a higher starting price than the average CRM platform (175 USD/user/mo vs 39 USD/user/mo). The average starting price across CRM platforms is 39 USD/user/mo.
    175 USD/user/mo vs 39 USD/user/mo
  • 9 seats higher minimum requirement
    This CRM platform requires more seats than the average CRM platform (10 seats vs 1 seats). The average CRM platform requires a minimum of 1 seats.
    Standard enterprise tier requires a 10-user minimum subscription.
    10 seats vs 1 seats
  • No time-limited free trial
    This CRM platform does not offer a time-limited free trial, while the average CRM platform does.
  • No webhook support
    This CRM platform does not support webhooks, while the average CRM platform does. 98.6% of CRM platforms support webhooks.
    Requires Oracle Integration Cloud or custom Business Events.
  • Lower mobile app rating category
    This CRM platform ranks lower than the average CRM platform for mobile app store rating (3.5–3.9 vs 4–4.4).
    3.5–3.9 vs 4.0–4.4

Video reviews

Hands-on testing and real-world video evaluations

Brand video
Brand video
Brand video

Third-party reviews

What customers like about Oracle Fusion Sales

  • Part of a unified cloud suite with native ties to Oracle Cloud ERP and Supply Chain.
  • AI-guided selling pathways that recommend next-best actions to increase win rates.
  • Enterprise transaction horsepower built for high-volume multinational corporations.
  • Extensive quoting, incentive compensation, and territory management engines.

What customers don't like about Oracle Fusion Sales

  • Heavy configuration overhead and rigid workflows compared to modern agile CRMs.
  • Very high total cost of ownership suitable primarily for Fortune 500 enterprises.
  • User interface can feel institutional and requires disciplined user training.

Verdict

Oracle Fusion Sales is an enterprise-grade, cloud-based CRM software designed to automate complex sales processes through built-in AI agents, predictive analytics, and unified Customer Data Platform (CDP) capabilities. Key characteristics include native synchronization with Oracle ERP financial tools, advanced Configure-Price-Quote (CPQ) functionality, territory and incentive compensation management, and cross-channel lead scoring. Its main pros center around robust back-office system integration, data consistency across global operations, and strong predictive insights for revenue forecasting. However, notable cons include a high learning curve for non-technical users, a complex initial deployment process, and high total cost of ownership that makes it less suitable for small and medium-sized enterprises.

Compare Oracle Fusion Sales with other CRM platforms

1Product to compare no. 1
VS
2Product to compare no. 2
VS
3Product to compare no. 3 (optional)

Graphic comparison of Oracle Fusion Sales and other CRM platforms

No results found